Depriella Scott
Abilene,TX
Summary
Customer-focused professional with experience in floor support, catering, and service roles. Skilled in active listening, relationship building, and multitasking, contributing to team efficiency and enhanced customer experiences. Committed to delivering exceptional service and fostering a positive environment.
Overview
8
8
years of professional experience
Work History
Floor Support
Ashley Furniture Homestore
Abilene, Texas
08.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified the needs of customers promptly and efficiently.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Executed daily duties with accuracy and efficiency to support operational needs.
- Supported and guided colleagues to foster a collaborative work environment.
- Handled essential household tasks to ensure smooth daily operations and other essential duties.
Catering Server/House Cleaner Ect...
People Ready Temp Agency
Abilene, TX
07.2018 - 03.2019
- Set up and tore down all catering services in banquet halls and at customer locations.
- Prepared silverware and napkins for up to 200 guests to ensure readiness for service.
- Maintained cleanliness and organization of customer and food preparation areas to support efficient service.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Monitored customer movements to improve service efficiency and promptly cleared empty tables to accommodate new patrons.
- Provided sauces and drink refills requested by customers.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Education
GED -
Abilene High School
Abilene, TX04.1999
Skills
- Customer service
- Inventory tracking
- Problem solving
- Decision-making
- Team collaboration
- Supervision and leadership
- Organization and time management
- Multitasking
- Active listening
- Verbal communication
- People skills
- Flexible and adaptable
- Flexible and adaptable
- Work ethic
- Relationship building
- Flexible and adaptable
Accomplishments
- DSG Dufresne Spencer Group Priella Scott 2024 Director Award Top Floor Support
Timeline
Floor Support
Ashley Furniture Homestore
08.2023 - Current
Catering Server/House Cleaner Ect...
People Ready Temp Agency
07.2018 - 03.2019
GED -
Abilene High School