Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

De’Quan Major

Tampa,FL

Summary

Adept at enhancing customer experiences and streamlining warehouse operations, my tenure at Whole Foods Market Inc. honed my customer service and shelf stocking skills. I excel in clear communication and efficient product restocking, demonstrating a commitment to excellence and a capacity for leadership by guiding teams towards achieving operational goals.

Overview

8
8
years of professional experience

Work History

Stocker Customer Service Associate

Whole Foods Market Inc
Tampa, FL
11.2023 - 12.2024
  • Greeted customers and identified their needs.
  • Performed additional duties as assigned by management team.
  • Provided product recommendations based on customer needs.
  • Resolved customer inquiries in a timely manner.

Cook

Wingstop
Tampa, FL
05.2023 - 11.2023
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Stocker

NAPA Distribution Center
Tampa, FL
12.2021 - 07.2023
  • Sorted returned merchandise for restocking or disposal.ć
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Inspected stock for damage or defects and reported issues to management.

Warehouse Associate

Breakthru Beverage
Tampa, FL
11.2019 - 12.2021
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Communicated effectively with team members on matters related to work assignments.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Assisted in packaging and labeling of products for shipment.

Cook

McDonald’s Casper
Tampa, FL
02.2017 - 10.2019
  • Adhered to food safety standards when storing and preparing foods.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Resolved customer complaints regarding food quality or services provided.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Education

GED -

Hillsborough Community College
Tampa, FL
06-2018

Skills

  • Customer service
  • Clear communication
  • Product labeling
  • Complex Problem-solving
  • Heavy lifting
  • Loading and unloading
  • Warehouse operations
  • Willing to learn
  • Shelf stocking
  • Order receiving
  • Punctual and reliable
  • Product restocking
  • Pallet jack handling

Accomplishments

  • A member of the OSHA 10 since 2023

References

References available upon request.

Timeline

Stocker Customer Service Associate

Whole Foods Market Inc
11.2023 - 12.2024

Cook

Wingstop
05.2023 - 11.2023

Stocker

NAPA Distribution Center
12.2021 - 07.2023

Warehouse Associate

Breakthru Beverage
11.2019 - 12.2021

Cook

McDonald’s Casper
02.2017 - 10.2019

GED -

Hillsborough Community College

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De’Quan Major