Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dequan Whitehead

Jacksonville

Summary

Diligent sales associates specialist with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Broskis Smoke and Vape
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Mover/Packer

Pro Touch Movers
01.2024 - Current
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200-500 lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Followed safety protocols to prevent accidents and injuries.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.

Cook

Dicks Wings and Grill
05.2022 - 10.2022
  • Prepare nd prep food for customers in a timely manner while keeping prep area in clean conditions
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Sales Associate Specialist

Comcast/ Xfinity
12.2015 - 01.2017


  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Best Buy Mobile

Best Buy
09.2013 - 10.2015
  • Product knowledge
  • Introduce phones
  • Sale phones
  • Help with phone technical issues
  • Inventory
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Sales associate

Jimmy Jazz
06.2014 - 03.2015
  • Sale shoes to customers based off of their interest
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High school diploma -

First coast high school

Skills

  • Moving Experience
  • Packaging
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Stocking and receiving
  • Cash handling accuracy
  • Conflict resolution
  • Sales expertise
  • Cleaning techniques
  • Professional demeanor
  • Inventory tracking
  • Sales trends

Certification

  • Driver's License
  • September 2020 to September 2029
  • Valid license

Timeline

Sales Associate

Broskis Smoke and Vape
11.2024 - Current

Mover/Packer

Pro Touch Movers
01.2024 - Current

Cook

Dicks Wings and Grill
05.2022 - 10.2022

Sales Associate Specialist

Comcast/ Xfinity
12.2015 - 01.2017

Sales associate

Jimmy Jazz
06.2014 - 03.2015

Best Buy Mobile

Best Buy
09.2013 - 10.2015

High school diploma -

First coast high school

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Dequan Whitehead