Dequarius Lewis
Applebee’s
Fort Mill,SC
6
years of professional experience
Manager in training supporting guest service and front-of-house operations in a busy restaurant setting. Applies company policies and procedures to resolve 9+ guest service or policy issues per week, strong product knowledge, and fast multitasking to keep service moving and guests satisfied. Builds readiness for leadership by learning the floor, supporting the team, and maintaining consistent service quality.
Work History
Manager in training
1 Year 1 Month- Natural Salesman
- Loyalty-Over Five years experience with same company
- Extensive knowledge of company policies and procedures
Expert Server
2 Years 11 Months- Employee of the month
- Thorough knowledge of extensive product line
- Excellent quality of service
Server
2 Years- Quick learner
- Demonstrated ability to manage multiple tasks in a fast pace environment
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service protocols, and cash handling procedures.
Education
High School Diploma
Skills
Restaurant operations
Team supervision
Staff scheduling
Customer service recovery
Food safety compliance
Cash handling
Inventory control
Labor cost control
Shift planning
Performance coaching
Budget management
Employee onboarding
Timeline
Manager in training
Applebee’s
08.2011 - 09.2012Read More
Expert Server
Applebee’s
08.2008 - 07.2011Read More
Server
Applebee’s
07.2006 - 07.2008Read More
Smcc
High School Diploma
Read More