I'm a highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
IT Help Desk Technician
Florida Department of Agriculture
Tallahassee, FL
01.2024 - Current
Installed and configured new hardware, software and peripheral devices.
Assisted users with troubleshooting computer issues via remote desktop sessions.
Created user accounts and managed access privileges on networked systems.
Collaborated with other departments to ensure alignment between business objectives and technology initiatives.
Flooring Sales Specialist
The Home Depot Store
Tallahassee, FL
06.2023 - 01.2024
Maintained records of customer orders including payment terms, product details, delivery dates.
Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
Helped customers choose between different flooring types such as carpet, hardwood, and laminate.
Police Officer
US Navy
San Diego, CA
04.2013 - 04.2023
Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Utilized various technologies including computers, cameras, and radar guns to complete job duties.