Dequita Gibbs
Tunica,MS
Summary
Knowledgeable Desired Position with solid background in hospitality and customer service. Successfully ensured guest satisfaction through seamless coordination and attentive service. Demonstrated exceptional interpersonal skills and adaptability in dynamic environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sever/Hostess
BB King's Blues Club
Memphis, TN
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining high quality standards
- Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
Food and Beverage Manager
Penn Gaming
Robinsonville, MS
04.2021 - Current
- Managed daily operations, including scheduling, inventory management, and customer service
- Collaborated with cross-functional teams to develop and execute marketing campaigns
- Maintained high standards of quality control to ensure customer satisfaction
Director of Operations
MGM Resorts International
Robinsonville, MS
06.2013 - 08.2021
- Oversaw all aspects of operations for a multi-location organization, including budgeting, staffing, and performance management
- Led cross-functional teams to develop and implement standard operating procedures (SOPs) to ensure consistency and quality across all locations
- Implemented strategic initiatives to improve operational efficiency and reduce costs, resulting in XX% increase in profitability
- Analyzed financial data regularly to identify areas of improvement and cost-saving opportunities
- Collaborated with sales team to forecast demand accurately, leading to improved inventory planning and reduced carrying costs
General Manager (GM)
ONIX RESTAURANT
Memphis, TN
05.2014 - 04.2021
- Welcomed guests as they arrived
- Worked at a restaurant and bar
- Handled a high volume of customers regularly
- Took orders
- Prepped orders
Department Head Manager
Harris
Mississippi
03.2014 - 07.2020
- Developed and implemented comprehensive PR strategies to enhance brand visibility and reputation
- Managed media relations, including pitching stories, securing press coverage, and responding to media inquiries
- Monitored media coverage and analyzed results to measure the effectiveness of PR efforts
- Collaborated with cross-functional teams such as marketing, sales, and product development to align messaging across all channels
HR Specialist
Castles Picasso
Southaven, MS
05.2016 - 03.2020
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Implemented new software systems for project management, resulting in improved team collaboration and productivity
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
Assistant Department Manager
XPO Logistics
Memphis, TN
10.2018 - 12.2018
- I had to pick the orders and make sure the right product was in the right place
- Provided administrative support to the HR department, efficiently managing calendars, scheduling appointments, and coordinating meetings
- Managed the onboarding process for new employees, ensuring a smooth and positive experience and facilitating their integration into the company culture
- Assisted in the recruitment process by posting job openings, reviewing resumes, and scheduling interviews, resulting in a XX% reduction in time-to-fill vacancies
Education
Master's degree - Business development
Delta state university
Cleveland, MS05.2008
Skills
- Micros POS
- Food industry
- Retail maths
- Windows
- Picker Packer
- Selector
- Occupational health
- Time management
- Guest Services
- Shipping Receiving
- Banquet Experience
- Bartending
- Order Puller
- Warehouse Associate
- Restaurant Management
- OpenTable
- Reach
- Order Selector
- Typing
- Materials handling
- Picking Packing
- Customer service
- Food service
- Serving
- Sales
- Computer Networking
- Management
- Cash Handling
- Upselling
- Food handling
- Kitchen Management Experience
- Inventory control
- Host/Hostess
- Aloha POS
- Serving Experience
- Restaurant Experience
- Purchasing
- Cashiering
- POS
- Food safety
Certification
- Bartender License
- OLCC Service Permit
- TABC Certification
- MAST Permit
- Driver's License
- Food Handler
- ServSafe
Timeline
Food and Beverage Manager
Penn Gaming
04.2021 - Current
Assistant Department Manager
XPO Logistics
10.2018 - 12.2018
HR Specialist
Castles Picasso
05.2016 - 03.2020
General Manager (GM)
ONIX RESTAURANT
05.2014 - 04.2021
Department Head Manager
Harris
03.2014 - 07.2020
Director of Operations
MGM Resorts International
06.2013 - 08.2021
Master's degree - Business development
Delta state university
Sever/Hostess
BB King's Blues Club