Deral Poole Jr.
Lancaster,TX
Summary
I am a well rounded, experienced worker. I am very hard working, goal oriented, customer service focused and a fast and adaptive learner. I'm willing to work the long hours or the odd shifts in order to get ahead. I can work with a group or I can excel on my own. I can be a leader or I can be lead. When the going gets tough, I get going.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Uber Eats
Dallas, TX
04.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Verified accuracy of all deliveries against order forms.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Order Selector
KeHE
Dallas, TX
07.2015 - 09.2020
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
Stocker
Walmart
Dallas, TX
11.2007 - 11.2014
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 100 pounds.
- I started out as an overnight stocker. I then moved to the overnight inventory position. After a while I moved to the daytime inventory position. I then became a department manager afterwards. I also have experience as an unloaded as well.
Education
Diploma -
Cedar Hill High School
Cedar Hill, TXSkills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
Timeline
Delivery Driver
Uber Eats
04.2019 - Current
Order Selector
KeHE
07.2015 - 09.2020
Stocker
Walmart
11.2007 - 11.2014
Diploma -
Cedar Hill High School