Deranda Sullivan
Mabank
Summary
Dedicated National Certified Pharmacy Technician with proven expertise in medication dispensing and patient confidentiality at Walgreen's Pharmacy. Recognized for enhancing customer satisfaction through exceptional problem-solving and collaboration with healthcare professionals. Committed to maintaining high standards of safety and accuracy in pharmaceutical practices, ensuring optimal patient care and compliance with HIPAA regulations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
National Certified Pharmacy Technician
Walgreen's Pharmacy
08.2024 - Current
- Promoted patient wellness through collaboration with pharmacists on clinical initiatives such as immunization programs or health screenings events.
- Maintained a safe and clean pharmacy environment by adhering to infection control protocols, sanitation guidelines, and regulatory standards for hazardous waste disposal.
- Demonstrated strong attention to detail in reviewing prescriptions for accuracy before dispensing medications to patients.
- Delivered exceptional customer service through empathetic listening, proactive problem-solving, and clear communication skills.
- Collaborated with healthcare professionals to ensure appropriate medication therapy management for patients.
- Maintained patient confidentiality and adhered to HIPAA regulations, ensuring secure handling of sensitive information.
- Managed pharmaceutical supplies efficiently, organizing stock areas for easy access while minimizing expired or damaged items through regular audits.
National Certified Pharmacy Technician
Brookshires Pharmacy
12.2013 - 08.2024
- Maintained a safe and clean pharmacy environment by adhering to infection control protocols, sanitation guidelines, and regulatory standards for hazardous waste disposal.
- Demonstrated strong attention to detail in reviewing prescriptions for accuracy before dispensing medications to patients.
- Promoted patient wellness through collaboration with pharmacists on clinical initiatives such as immunization programs or health screenings events.
- Delivered exceptional customer service through empathetic listening, proactive problem-solving, and clear communication skills.
National Certified Pharmacy Technician
Childrens Medical Center
09.2008 - 12.2013
- Maintained patient confidentiality and adhered to HIPAA regulations, ensuring secure handling of sensitive information.
- Contributed to the reduction of medication errors by meticulously following proper procedures for prescription filling and labeling.
- Enhanced customer satisfaction by providing accurate and timely medication dispensing services.
- Prepared sterile compounding products using aseptic techniques, ensuring compliance with safety regulations and quality control measures.
- Supported effective communication between pharmacy staff and customers, addressing inquiries regarding medications and usage instructions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted, measured, and compounded medications following standard procedures.
- Over dispensing IV/Chemo medications for pediatric patients.
Education
Associate of Arts - Elementary Education
Trinity Valley Community College
Athens, TX05-2000
Skills
- HIPAA compliance
- Labeling accuracy
- Medication dispensing
- Data entry proficiency
- Pharmaceutical calculations
- Insurance billing
- Drug interaction monitoring
- Drug classification
- Pharmacy law compliance
- Compounding techniques
- Sterile product preparation
- Pharmacology expertise
- Problem-solving skills
- Team collaboration
- Answering customer questions
- Stocking shelves
- Drug safety
Certification
- CPhT - Certified Pharmacy Technician
- NPTA- IV Certification
- NPTA-Chemo Certification
Timeline
National Certified Pharmacy Technician
Walgreen's Pharmacy
08.2024 - Current
National Certified Pharmacy Technician
Brookshires Pharmacy
12.2013 - 08.2024
National Certified Pharmacy Technician
Childrens Medical Center
09.2008 - 12.2013
Associate of Arts - Elementary Education
Trinity Valley Community College
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