Derby Omangi

• Supervise and coordinate the daily activities of home care workers and office staff.
• Schedule/assign home care workers to clients.
• Supervise home care workers and office staff.
• Complete home care worker and office staff evaluations according to agency policy.
• Schedule and conduct client orientation according to agency policies and procedures.
• Assist in developing, planning, and conducting orientation and training programs for home care workers and office staff.
• Ensure required training documentation is kept current.
• Conduct home care workers? and office staff meetings.
• Maintain a standby name list for available substitute home care workers.
• Respond/resolve home care worker and office staff complaints and issues.
• Process disciplinary action where appropriate.
• Process home care workers? electronic timekeeping for payroll in a timely manner.
• Maintain personnel records for home care workers and office staff according to agency policies.
• Report, investigate, and complete required documentation for workplace accidents in accordance with agency policies and procedures.
• Make emergency arrangements for clients to include notifying family/collateral contacts.
• Respond to family and/or consumer, clients, and community complaints.

• Supervise and coordinate daily activities of home care workers and office staff.
• Schedule/assign home care workers to clients.
• Supervise home care workers and office staff.
• Complete home care worker and office staff evaluations according to agency policy.
• Schedule and conduct client orientation according to agency policies and procedures.
• Assist in developing, planning, and conducting orientation and training programs for home care workers and office staff.
• Ensure required training documentation is kept current.
• Conduct home care workers? and office staff meetings.
• Maintain standby name list for available substitute home care workers.
• Respond/resolve home care worker and office staff complaints and issues.
• Process disciplinary action where appropriate.
• Process home care workers? electronic timekeeping for payroll in timely manner.
• Maintain personnel records for home care workers and office staff according to agency policies.
• Report, investigate, and complete required documentation for workplace accidents in accordance with agency policies and procedures.
• Make emergency arrangements for clients to include notifying family/collateral contacts.
• Respond to family and/or consumer, clients, and community complaints.

• Develop a positive working environment which nurtures and rewards good practice through a programme of training and development.

• Provide regular supervision and annual appraisal to Team Leaders and Senior Support Workers in line with Company procedures and standards.

• To ensure good quality working relationships are built and maintained between staff and individuals are supporting.

• Ensure range of meetings take place to include weekly residents and Team Leader meetings and fortnightly staff meetings.

• Provide support and guidance to staff team.

• Ensure staff attend all mandatory and refresher training • Ensures that all disciplinary and grievance procedures are carried out in line with facility policy and statutory requirements.

• To manage change effectively.

• Provide regular on call cover

• Ensure staff adhere to the Codes of Practice and rules

• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted patients with self-administered medications.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Helped clients manage money, pay bills and shop for groceries or personal items.
• Conferred with supervisor to discuss patient condition and medical care.

• Supervise and coordinate daily activities of home care workers and office staff.
• Schedule/assign home care workers to clients.
• Supervise home care workers and office staff.
• Complete home care worker and office staff evaluations according to agency policy.
• Schedule and conduct client orientation according to agency policies and procedures.
• Assist in developing, planning, and conducting orientation and training programs for home care workers and office staff.
• Ensure required training documentation is kept current.
• Conduct home care workers? and office staff meetings.
• Maintain a standby name list for available substitute home care workers.
• Respond/resolve home care worker and office staff complaints and issues.
• Process disciplinary action where appropriate.
• Process home care workers? electronic timekeeping for payroll in a timely manner.
• Maintain personnel records for home care workers and office staff according to agency policies.
• Report, investigate, and complete required documentation for workplace accidents in accordance with agency policies and procedures.
• Make emergency arrangements for clients to include notifying family/collateral contacts.
• Respond to family and/or consumer, clients, and community complaints.