Dereauna Williams
Scooba,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative/ Cashier
Burns And Burns Chevron #20
2023.10 - 2023.12
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Receptionist
Mississippi Care Center Of Dekalb
2022.12 - 2023.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Assist CNAs and Nurses with residents
- Assist residents with passing out breakfast and lunch trays and helped with activities.
Education
Associate of Arts - Nursing
East Mississippi Community College
Scooba, MS05.2024
High School Diploma -
Kemper County High School
De Kalb, MS05.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Scheduling
- Paperwork Processing
- Documentation
- Microsoft Office Suite
- Data Collection
Timeline
Customer Service Representative/ Cashier
Burns And Burns Chevron #20
2023.10 - 2023.12
Receptionist
Mississippi Care Center Of Dekalb
2022.12 - 2023.07
Associate of Arts - Nursing
East Mississippi Community College
High School Diploma -
Kemper County High School
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