Dereck Gutierrez
Bloomfield,NJ
Summary
Adept at navigating complex delivery routes and ensuring timely, damage-free furniture transport, I excelled at Raymour & Flanigan. My knack for problem-solving and exceptional customer service, coupled with proficient cargo handling and a positive attitude, significantly enhanced client satisfaction and operational efficiency.
Professional with strong track record in logistics and delivery. Skilled in handling and transporting furniture safely and efficiently. Known for effective teamwork, adaptability, and results-driven approach. Reliable, punctual, and focused on customer satisfaction.
Overview
9
9
years of professional experience
Work History
Furniter Delivery
Raymour & Flanigan
Succasunna, NJ
09.2015 - 09.2024
- Handled delicate furniture pieces with care, minimizing potential damages during transport and delivery process.
- Demonstrated excellent problem-solving abilities when faced with unforeseen challenges during deliveries or installations.
- Actively participated in ongoing training sessions aimed at improving job-specific skills and knowledge.
- Enhanced customer satisfaction by delivering furniture promptly and efficiently.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Assisted in assembling furniture for clients, resulting in a streamlined delivery process.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Education
High School Diploma -
Bloomfield High School
Bloomfield, NJ06-2013
Skills
- Patience and tolerance
- Loading and unloading
- Heavy lifting
- Hand-eye coordination
- Vehicle maintenance
- Furniture knowledge
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Time management
- Cargo handling
Timeline
Furniter Delivery
Raymour & Flanigan
09.2015 - 09.2024
High School Diploma -
Bloomfield High School