Dereck Mobley
Las Vegas,NV
Summary
Committed to meeting big-picture goals by implementing day-to-day improvements while working closely with coworkers to uphold spa and customer service standards of excellence. Great problem-solver and goal-oriented manager.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lounge Manager
Resorts World Las Vegas
04.2024 - Current
- Enhanced customer satisfaction by implementing efficient lounge management strategies.
- Managed inventory levels effectively to reduce waste and maintain optimal stock levels for seamless service delivery.
- Led a team of bartenders, servers, and support staff to achieve consistently high levels of customer service.
Bartender
Golden Entertainment - PT's GOLD
06.2023 - 04.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Beverage Manager
The Venetian/Palazzo Resort & Casino
01.2023 - 07.2023
- Managed all day-to-day operations within budgeted guidelines.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
Bartender
The Lodge
03.2021 - 01.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Spa & Salon Management
Mandalay Bay Resort & Casino
08.2017 - 03.2021
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NVSkills
- Operational Efficiency
- Staff Training and Development
- Scheduling and Rostering
- Marketing and Promotions
- Staff Training
- Staff Scheduling
- Bar Management
- Operations Management
Professional References
- Jon Sanner | General Manager | Distill | 702.417.9041
- Chelsi Grady | District Manager | The Lodge | 702-528-8809
- Vanna Stoxstell | Asst. Manager | The M Resort Spa | 702.423.2551
Certification
SNHD - Food Handler Safety Card
NV Alcohol Education Card
Las Vegas issued Sheriffs Card
Timeline
Lounge Manager
Resorts World Las Vegas
04.2024 - Current
Bartender
Golden Entertainment - PT's GOLD
06.2023 - 04.2024
Beverage Manager
The Venetian/Palazzo Resort & Casino
01.2023 - 07.2023
Bartender
The Lodge
03.2021 - 01.2023
Spa & Salon Management
Mandalay Bay Resort & Casino
08.2017 - 03.2021
SNHD - Food Handler Safety Card
NV Alcohol Education Card
Las Vegas issued Sheriffs Card
High School Diploma -
Desert Oasis High School
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