Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Dereck Valle-Rodriguez

Springfield,USA

Summary

Dynamic professional with experience at Starbucks, excelling in team collaboration and sales strategies. Proven ability to enhance customer satisfaction through exceptional service and efficient operations. Skilled in Excel and critical thinking, I have consistently improved service quality and fostered a welcoming environment, contributing to repeat business and overall success.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Springfield, USA
08.2025 - Current
  • Delivered exceptional customer service, fostering a welcoming environment and encouraging repeat business.
  • Managed beverage preparation efficiently, ensuring consistent quality and accuracy.
  • Collaborated with team members to streamline operations, improving service speed and customer satisfaction.

Office Assistant

American International College
Springfield, USA
08.2022 - 05.2025
  • Designed and implemented plans to maintain a respectful and safe environment.
  • Played a key role in reducing hall incidents through proactive communication and problem-solving.

Personal Care Assistant

Stavros Home Health Center
Springfield, USA
01.2020 - 01.2021
  • Assisted patients with daily activities and personal care.
  • Crafted individualized health plans tailored to patients’ needs.
  • Reported regularly to the home office on patient status and progress.
  • Provided compassionate care that enhanced clients' quality of life and built trust in services.
  • Ensured client safety and comfort, contributing to improved satisfaction metrics.

Education

Bachelor of Business Administration and Management - Accounting, Spanish

American International College
Springfield, MA
05-2025

Skills

  • Team collaboration
  • Excel proficiency
  • Leadership skills
  • Active listening
  • Critical thinking
  • Sales strategies

References

  • Marian Mauke, American International College, Manan.mauke@aic.edu, 413-887-9889
  • Linda Desarro, Springfield Conservatory of the Arts, Desarro@Springfieldpublicschools.com, 413-787-7070

Languages

  • English, Native
  • Spanish, Native

Timeline

Barista

Starbucks
08.2025 - Current

Office Assistant

American International College
08.2022 - 05.2025

Personal Care Assistant

Stavros Home Health Center
01.2020 - 01.2021

Bachelor of Business Administration and Management - Accounting, Spanish

American International College

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