Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dereian Black

Rowlett

Summary

Proven professional with a track record of delivering exceptional customer service and safe driving, as demonstrated at KeHE Texas Warehouse. Skilled in problem-solving and time management, I excel in high-pressure environments, ensuring customer satisfaction and operational efficiency. My positive attitude and teamwork have consistently enhanced company reputation and customer loyalty.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Overview

6
6
years of professional experience

Work History

Delivery Driver

KeHE Texas Warehouse
01.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Front Desk Concierge

Hilton
04.2022 - 02.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
  • Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
  • Coordinated with housekeeping staff to ensure room availability and cleanliness for incoming guests.

Education

Dallas Can Academy
Dallas, TX

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable

Timeline

Front Desk Concierge

Hilton
04.2022 - 02.2024

Delivery Driver

KeHE Texas Warehouse
01.2019 - Current

Dallas Can Academy
Dereian Black