Derek Branson
Olathe
Summary
A motivated and hard-driven individual in the healthcare software industry, bringing a unique perspective, and an urge to excel. Using Netsmart's solutions, I aid healthcare providers in increasing documentation efficiency and accuracy. Enthusiastic about expanding my practical skills in a dynamic workplace environment, and continuously learning
Overview
4
4
years of professional experience
Work History
Business Development Representative
Netsmart
Overland Park, Kansas
01.2026 - Current
- Conduct pre-call research and planning.
- Interact with prospective clients via phone, email, and social media.
- Facilitate call campaigns targeting tradeshow leads.
- Update CRM platforms with activity-based data.
- Collaborate with peers, managers, and quota-carrying representatives to identify strategies and assess results.
Solution Delivery Consultant
Netsmart
Overland Park, KS
03.2025 - 01.2026
- Prepare and perform system build, testing, and conversion project tasks using the implementation methodology.
- Travel on-site for client events and present Netsmart software solutions.
- Test and troubleshoot configurations to improve solution functionality in a variety of client environments.
- Participate in client meetings, events, and internal team initiatives to improve processes and create efficiencies.
- Work with cross-functional teams to provide complex issue resolution, and resolve escalation management issues.
- Maintain client relationships, and navigate through conflict and complex relationship situations to achieve business objectives.
Solution Delivery Analyst
Netsmart
Overland Park, KS
06.2024 - 03.2025
- Responsible for collaborating with clients to configure software solutions in pre-production and production environments.
- Prepare and perform system builds, testing, and troubleshoot configurations across a variety of client environments.
- Participate in client meetings and events to improve processes and create efficiencies.
- Work with cross-functional teams to provide complex issue resolution, and maintain client relationships.
- Identify and generate documentation for clients.
Sales Ambassador
Kansas State University
Manhattan, KS
07.2022 - 04.2023
- Responsible for recruiting and retaining sales students at Kansas State University.
- Organized campus events hosted by the sales program.
Education
Bachelor's - Marketing, Professional Strategic Selling
Kansas State University
Manhattan, KS05-2024
Skills
- System configuration
- Process optimization
- Documentation generation
- Training and support
- Client presentation
- Customer relationship management
- Project management
- Solution design
Timeline
Business Development Representative
Netsmart
01.2026 - Current
Solution Delivery Consultant
Netsmart
03.2025 - 01.2026
Solution Delivery Analyst
Netsmart
06.2024 - 03.2025
Sales Ambassador
Kansas State University
07.2022 - 04.2023
Bachelor's - Marketing, Professional Strategic Selling
Kansas State University