Tyler Mawn
UBEO
North Andover,MA
4
years of professional experience
Results-driven professional with expertise in market research and customer relationship management. Demonstrated ability to enhance client interactions and drive sales through effective communication and CRM management.
Work History
Business Development Representative
10 Months- Developed and maintained relationships with prospective customers through effective communication.
- Conducted market research to identify potential clients and opportunities for growth.
- Managed CRM system updates to track client interactions and sales progress.
IT Help Desk Technician
1 Year 1 Month- Resolved technical issues for end-users via phone, email, and remote support tools.
- Configured and installed software applications to enhance user productivity.
- Documented support requests in ticketing system, tracking issue resolution progress for improved service efficiency.
Dining Server
11 Months- Delivered high-quality dining experiences to residents in a fast-paced environment.
- Coordinated meal service, ensuring timely and accurate food delivery to residents.
- Assisted in training new servers on service standards and operational procedures.
Delivery Driver /Head Dishwasher
11 Months- Delivered orders promptly and accurately, ensuring customer satisfaction and repeat business.
- Coordinated with kitchen staff to streamline order fulfillment and minimize delivery times.
- Operated industrial dishwashing machines to maintain cleanliness and sanitation standards.
Education
Associate Degree - Information Technology
High School Diploma
Skills
Market research
Customer relationship management
CRM management
Software configuration
Time management
Food safety standards
Timeline
Business Development Representative
UBEO
08.2025 - 06.2026Read More
IT Help Desk Technician
New England Copy Specialists
07.2024 - 08.2025Read More
Dining Server
Brightview Assisted Living
08.2023 - 07.2024Read More
Delivery Driver /Head Dishwasher
Fabiano's Pizzeria
08.2022 - 07.2023Read More
Northern Essex Community College
Associate Degree from Information Technology
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North Andover High School
High School Diploma
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