Derek Burns
Orange Park
Summary
Dynamic manager with a proven track record at V Pizza & Sidecar, excelling in customer service and team leadership. Enhanced workflow efficiency through strategic process improvements, while training staff in food safety. Skilled in time management and decision-making, fostering a high-performing team dedicated to exceptional service.
Overview
13
13
years of professional experience
Work History
Paralegal
Brion Ross Law Group
05.2021 - 03.2023
- Conducted legal research to support case preparation and strategy development.
- Drafted and reviewed legal documents, ensuring compliance with regulations and firm standards.
- Managed case files, maintained organization, and tracked deadlines efficiently.
- Coordinated communication between clients, attorneys, and external parties to facilitate case progress.
Manager
V Pizza & Sidecar
02.2014 - 04.2016
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on best practices in food safety and service standards.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Developed staff schedules to optimize labor resources during peak hours.
Lead Driver
DHL
02.2010 - 06.2012
- Led daily operations for efficient package transport and delivery.
- Oversaw vehicle maintenance schedules to ensure safety and compliance.
- Mentored junior drivers on best practices and company protocols.
- Coordinated logistics for route optimization, reducing travel time.
Education
Bachelor of Science - Business
Everest College
Jacksonville, FL04.2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Paralegal
Brion Ross Law Group
05.2021 - 03.2023
Manager
V Pizza & Sidecar
02.2014 - 04.2016
Lead Driver
DHL
02.2010 - 06.2012
Bachelor of Science - Business
Everest College