Tearra Colley
Southfield,MI
Summary
Developed strong organizational and problem-solving skills in fast-paced logistics environment. Proven ability to manage multiple tasks simultaneously while maintaining high accuracy and efficiency. Seeking to transition into new field where these transferable skills can be applied and further developed.
Overview
16
16
years of professional experience
Work History
Paralegal
Applebaum and Stone
04.2019 - 10.2019
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Spa Coordinator
MGM Grand Detroit
11.2011 - 11.2014
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
- Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
- Monitored access of guests and escorted to treatment areas.
Casino Host
MGM Grand Detroit
02.2012 - 02.2013
- Assisted in resolving guest disputes professionally, ensuring timely resolution and preserving customer satisfaction levels.
- Structured time to visit with supervisors in slots, table games, and food and beverage areas to mitigate problems or issues involving VIP players.
- Maximized casino revenue by monitoring player gaming activities and identifying potential high-value players.
- Increased player loyalty by developing personalized relationships and providing exceptional guest service.
Dietary Assistant
Imperial Healthcare Centre
09.2003 - 11.2012
- Demonstrated strong attention to detail while completing daily tasks such as taking accurate meal orders from nurses or directly from patients when necessary.
- Increased overall kitchen productivity by assisting with food preparation tasks such as chopping vegetables, assembling plates, and serving meals during peak hours.
- Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
- Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.
Education
Associate of Arts - Liberal Arts
Wayne County Community College
Detroit, MIHigh School Diploma -
John Glenn High School
Westland, MISkills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Office administration
- Document drafting
- Document preparation
- Administrative support
- Research and data collection
- File organization
- Proofreading
- Sanitation practices
- Meal planning
- Allergen awareness
- Menu development
- Portion control
- Special diets
- Nutritional advice
- Customer service
- Problem-solving
- Cleaning and sanitizing
- Team collaboration
- Computer skills
- Food handling safety
- Verbal communication
- Patient communication
- Exceptional communication
- Customer service expertise
- Guest relations
- Relationship development
- Marketing knowledge
Timeline
Paralegal
Applebaum and Stone
04.2019 - 10.2019
Casino Host
MGM Grand Detroit
02.2012 - 02.2013
Spa Coordinator
MGM Grand Detroit
11.2011 - 11.2014
Dietary Assistant
Imperial Healthcare Centre
09.2003 - 11.2012
Associate of Arts - Liberal Arts
Wayne County Community College
High School Diploma -
John Glenn High School
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