Derek Cantrell

• Instructs monthly classes of up to 40 personnel on proper installation and operations of SIPR/NIPR Access Point (SNAP).
• Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
• Developed individualized training plans to achieve staff readiness.
• Monitored participant workflow and behaviors throughout training process.
• Introduced standardized training for cohesive learning environments.
• Delivered instructional presentations on equipment use, focusing on efficiency and safety.

LOGCAP is an Army initiative to hire civilian contractors to perform services supporting the U.S. military in wartime and other contingencies. Use of contractors allows military units to focus on combat operations.

• Managed the IT department for Kandahar Airfield, NATO’s largest Forward Operating Base in Afghanistan, servicing over 11,000 multinational military and civilian customers.
• Assumed the role and responsibilities of Director of Information technology as needed.
• Promoted to Regional Manager for RC South

Key Accomplishments

• Managed multiple multinational VSAT Projects
• Managed VSAT provider transition of 40 sites and installation of 20 new sites
• Managed staff of 25 personnel and subcontractors
• Developed new policies and procedures within IT Governance
• Performed duties as Primary Deputy Director for IT, LOGCAP IV South

Supported network infrastructure of Dell servers, Cisco LAN/WAN, VMware ESX, VPN, Sans and Clear Cube. Developed IT infrastructure design and converted core switch IOS.Key Accomplishments

• Upgraded Cisco 6509 core switches from CatOS to IOS, allowing redesign of the current VLAN schema, expanding from VLAN1 only to 25 VLANs, maximizing efficiency.
• Designed and deployed Microsoft Terminal clustered servers to provide thin-clients inside the hospital, saving thousands in new technology requirements.
• Managed Cisco ACS and ASA security technologies, providing top notch security for patients and doctors.
• Maintained Cisco infrastructure through the hospital and two campus sites, including wireless.
• Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
• Led planning and technical design activities for routine operations and special projects.
• Monitored network activities to quickly detect and resolve operational and security issues.

Managed more than 85 million dollars worth of projects, all finishing under prospective forecasts. Supported network infrastructure of HP servers and PCs, IBM Laptops, Cisco WAN/LAN, VMware, Blackberries, VPN, SANs, Citrix and UNIX servers. Directed and delivered more than 60 projects in fewer than five years. Developed IT infrastructure design and budget for two new hotel properties.

• Configured and tested Windows Server operating systems with roles features.
• Performed software installations and upgrades to UNIX or Windows operating systems.
• Spearheaded inventory control measures to replenish and maintain IT equipment.
• Managed a team of twelve Desktop Administrators and Project Managers located in remote areas throughout the continental US and Hawaii. Additionally, directed project staff and project goals.
• Created and managed multi-million dollar project budgets for new hotel and office projects.
• Directed and performed training classes to customers and IT support personnel for all related new technologies.
• Designed and created databases to track hardware inventory, which expanded to track all capital assets, a total of 8,000+ units. System allowed for purchase and project planning, eliminating extended warranty costs and increasing productivity.
• Spearheaded upgrade of call routing systems, which repurposed more than 300 telephone numbers that had not been properly utilized.
• Developed plan to migrate disjointed departments into single site, relocating 300 users, while maintaining 1% abandonment rate and causing minimal service disruption.
• Coordinated temporary relocation of 300 users during site renovations, meeting unexpected challenges during move, and ensuring continued uptime.
• Provided direct support to over 250 physical servers and 110 virtual servers located across the US and provided support to Starwood Hotel’s regional assets associated with our specific network.

World's leading supplier of process control and yield management solutions for semiconductor and related technologies. Supported network infrastructure of Dell servers and PCs, Cisco WAN/LAN, VMware, RSA Security, VPN, CheckPoint, SANs, and UNIX servers. Created network connections with global customer networks using VPN and ISDN technologies. Developed and implemented support plans and training curriculum for support staff. Supported technological issues in product divisions. Promoted through progressive positions as Installation Engineer and New Product Introduction Engineer.
Key Accomplishments

• Decreased cost of development environment, using existing hardware for training and system.
• Built secure network on which engineering teams could support customers without compromising confidential data, improving customer experience.
• Worked with multiple vendors and customers networks to provide the best solution to fit their needs.
• Supported network infrastructure of Dell servers and PCs, Cisco WAN/LAN, VMware, RSA Security, VPN, CheckPoint, SANs, and UNIX servers.
• Created network connections with global customer networks using VPN and ISDN technologies.
• Developed and implemented support plans and training curriculum for support staff. Supported technological issues in product divisions. Promoted through progressive positions as Installation Engineer and New Product
• Provided network support services for devices such as hubs, bridges, routers and other hardware.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Troubleshot complex multi-vendor network service provider issues.

• Operated and maintained NT Servers, Novel NetWare, HP, and UNIX servers as LAN Administrator.
• Developed state-of-the-art security infrastructure to protect vital information against breeches of national security. Supervised 25 crew members. Created training plans and maintained training library.
• Built network infrastructure, migrating from Novell to Windows NT. Quickly advanced through ranks during tenure.
• Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
• Figured range predictions for targets and real time propagation changes.