Derek Carpenter
Crownsville,Maryland
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager, Value Stream Management
Collins Aerospace Inc.
12.2019 - Current
- Lead a team of Product Line Managers focused on development of solutions for Business Aviation
- Management of the Pilot P&L for the Business Aviation and Digital and Product Solutions organization
- Roadmap development
- Assist in strategic financial planning initiatives
- Work with Product Line Managers and Engineering to develop innovative solutions
- Build customer relationships and bring the voice of the customer back to the business
- Utilization of the Collins Management System to evaluate and execute on strategic business opportunities
Specialist, Program Management
Collins Aerospace Inc.
10.2018 - 12.2019
- Lead interdisciplinary teams to build the next generation of the ARINCDirect flight support services
- Developed and communicated the product vision to stakeholders from Business and Engineering
- Reported project health and status to Senior Management
- Identified inefficiencies and assisted in implementing Agile methodologies
- Worked with interdisciplinary teams to deliver on planned objectives
- Worked with teams dispersed throughout the globe to achieve a common goal.
Senior Manager, Flight Operations Training
Rockwell Collins Inc.
10.2014 - 10.2018
- Facilitation and coordination of various training activities
- Developed both employee and customer training programs
- Maintained ISO 9001 compliance
- Oversaw the development of Computer-based training utilizing different software tools including Storyline Articulate
- Built a high-performing, self-motivated team from zero to ten employees
- Oversaw the development of FANS 1A training for pilots
Systems Analyst, Flight Planning And Navigation
ARINC Incorporated
05.2013 - 10.2014
- Performed system analysis, documentation, testing, implementation and user support related to flight planning software
- Investigated problem tickets to resolve customer issues
- Provided client support on system operation and troubleshooting
Manager, Weight And Balance And Safety
ARINC Incorporated
05.2013 - 01.2014
- Oversight of daily tasks related to weight and balance and safety systems
- Investigated problem tickets to resolve user issues
- Provided client support on system operation and troubleshooting.
Manager, Flight Operations
ARINC Incorporated
05.2012 - 05.2013
- Managed daily operations for global customers
- Coordinated and facilitated new hire and recurrent training
- Initiated process and procedure improvements
Flight Coordinator
ARINC Incorporated
01.2011 - 05.2012
- Demonstrated excellent customer service skills
- Provided flight planning and aircraft communications services
- Expanded upon graphical user interface expertise
Flight Follower
Capital Cargo International Airlines
05.2010 - 01.2011
- Provided Flight Following for scheduled Part 121 operation
- Computed and Disseminated flight plan and weather information
- Planned and tracked aircraft in accordance to all applicable FAA regulations
Flight Coordinator
ARINC Incorporated
10.2008 - 05.2010
- Demonstrated excellent customer service skills
- Provided flight planning and aircraft communications services
- Obtained domain knowledge and understanding of how the Operation functioned
Flight Instructor
Suburban Aviation
02.2006 - 11.2006
- Facilitated flight and ground instruction for primary and advanced pilots
- Maintained meticulous records of all flight and ground instruction
- Adhered to all applicable regulatory requirements.
Flight Instructor
Bowling Green State University
08.2005 - 02.2006
- Facilitated flight and ground instruction for primary and advanced pilots
- Maintained meticulous records of all flight and ground instruction
- Adhered to all applicable regulatory requirements.
Education
Bachelor of Science - Flight Technology And Operations
Bowling Green State University
Bowling Green, OH01.2006
Skills
- Excellent Customer Service
- Public Speaking
- Team Leadership
- Interpersonal and Written Communication
- Staff Development
- Self-Motivated
- Product Testing
- Domain Knowledge
- Process Implementation
- Strategic Planning
- Budget Oversight
Certification
- Commercial Pilot with Single and Multi-engine ratings
- Single and Multi-engine Instrument Flight Instructor ratings
- FAA Certified Dispatcher
Timeline
Senior Manager, Value Stream Management
Collins Aerospace Inc.
12.2019 - Current
Specialist, Program Management
Collins Aerospace Inc.
10.2018 - 12.2019
Senior Manager, Flight Operations Training
Rockwell Collins Inc.
10.2014 - 10.2018
Systems Analyst, Flight Planning And Navigation
ARINC Incorporated
05.2013 - 10.2014
Manager, Weight And Balance And Safety
ARINC Incorporated
05.2013 - 01.2014
Manager, Flight Operations
ARINC Incorporated
05.2012 - 05.2013
Flight Coordinator
ARINC Incorporated
01.2011 - 05.2012
Flight Follower
Capital Cargo International Airlines
05.2010 - 01.2011
Flight Coordinator
ARINC Incorporated
10.2008 - 05.2010
Flight Instructor
Suburban Aviation
02.2006 - 11.2006
Flight Instructor
Bowling Green State University
08.2005 - 02.2006
Bachelor of Science - Flight Technology And Operations
Bowling Green State University
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