Derek Christy
Joplin,United States
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Dependable server and bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Olive Garden
02.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Physical Therapy Technician
Serc Physical Therapy
05.2022 - 07.2022
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Prepared patients to meet with physical therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Received payments for copay and coinsurance
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
Education
Bachelor of Science - Kinesiology
Missouri Southern State University
Joplin, MO12.2023
Minor of Psychology
Missouri Southern State University
Joplin, MO12.2023
Skills
- Attending Multiple Customers
- Sales Expertise
- Custom Drink Preparation
- Liquor, Beer and Wine Knowledge
- First Aid
- Safety Awareness
- Play multiple music instruments
- Performance Preparation
- Superb Problem-Solving Abilities
- Active Listening Skills
- Great Critical Thinking Skills
Certification
Exercise Science Certification.
CPR/First Aid/AED Certified.
Developmental Psychology Certificate
Timeline
Physical Therapy Technician
Serc Physical Therapy
05.2022 - 07.2022
Bartender
Olive Garden
02.2019 - Current
Bachelor of Science - Kinesiology
Missouri Southern State University
Minor of Psychology
Missouri Southern State University
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