Derek Clark
Spokane
Summary
Dynamic professional with extensive experience at UPS, excelling in compliance management and operational performance. Proven track record in enhancing customer relationships and driving performance improvement. Skilled in logistics coordination and route planning, fostering a customer-focused environment while uncovering business development opportunities. DOT certified with a strong background in team leadership.
Overview
20
20
years of professional experience
Work History
On Road Supervisor
UPS
Spokane
06.2006 - Current
- This position is responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements. The incumbent encourages sales lead participation through maintaining mutually beneficial customer relationships; responds to customer concerns; uncovers business development opportunities; and creates a customer-focused work environment. The incumbent must be DOT certified and have UPS package Car driving experience in order to develop and maintain effective operational performance with services providers and other hourly employees as needed.
Combat Logistics Patrol Commander
US Army
Balad
08.2005 - 11.2006
- Responsible for conducting convoy security in a hostile environment. route/manifest planning, and weapons briefings, supply management, combat lifesaver/litter drills, Nine-line medivac procedures.
Account Executive
UPS
Spokane
11.2004 - 08.2005
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
Education
Bachelor of Arts - General Studies
University of Idaho
Moscow, ID05-1996
Skills
- Compliance management
- Operational performance
- Customer relationship management
- Performance improvement
- Logistics coordination
- Route planning
Accomplishments
- Bronze Star Recipient Global War on Terrorism Iraq
Timeline
On Road Supervisor
UPS
06.2006 - Current
Combat Logistics Patrol Commander
US Army
08.2005 - 11.2006
Account Executive
UPS
11.2004 - 08.2005
Bachelor of Arts - General Studies
University of Idaho
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