Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Derek Espejo

Staten Island,NY

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

8
8
years of professional experience

Work History

Spectrum Residential Connectivity Specialist

Charter Communnications
07.2023 - 04.2024
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Nurtured long-term client relationships by consistently following up on previous interactions and addressing any issues or concerns.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
  • Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.

Sales Lead Manager

Footlocker Retail
12.2021 - 07.2023
  • Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
  • Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
  • Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
  • Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.

Busser

Nuccis South
12.2019 - 12.2021
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.

Youth Soccer Coach

A.C Breukelen
01.2016 - 07.2019
  • Enhanced player performance by implementing tailored training programs focused on individual skills and techniques.
  • Boosted team morale and unity through regular team-building activities and collaborative goal-setting sessions.
  • Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
  • Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.

Education

High School Diploma -

Fort Hamilton High School
Brooklyn, NY

No Degree - Business

College of Staten Island of The City University of New York
Staten Island, NY
05.2025

High School Diploma -

St. Joseph By The Sea
Staten Island, NY
06.2021

Skills

  • Customer Relations
  • Root Cause Analysis
  • Resource Allocation
  • Supply Management
  • Advanced Communication
  • Task Prioritization
  • Multitasking
  • Relationship Building
  • Professionalism

Languages

Spanish
Professional Working

Timeline

Spectrum Residential Connectivity Specialist

Charter Communnications
07.2023 - 04.2024

Sales Lead Manager

Footlocker Retail
12.2021 - 07.2023

Busser

Nuccis South
12.2019 - 12.2021

Youth Soccer Coach

A.C Breukelen
01.2016 - 07.2019

High School Diploma -

Fort Hamilton High School

No Degree - Business

College of Staten Island of The City University of New York

High School Diploma -

St. Joseph By The Sea

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Derek Espejo