Derek F. England
Avon
Summary
Sports Sales, Operations & Teaching professional with strong background in facility operations, and developing sports fitness programs. Proven ability to ensure smooth operations, maintain safety standards, and manage resources efficiently. Highly adaptable, dependable, and focused on team collaboration to meet organizational goals. Skilled in troubleshooting, facility maintenance, and effective communication.
Overview
19
19
years of professional experience
Work History
Field Operations Technician
Diamond Kings Baseball Academy
03.2022 - 12.2023
- Performed equipment installations, ensuring proper functionality and adherence to client specifications.
- Managed inventory of spare parts, tools, and equipment; maintained accurate records for efficient resource allocation.
- Enhanced network reliability by conducting regular maintenance checks and addressing potential issues promptly.
- Increased customer satisfaction by providing timely and professional onsite support for technical issues.
- Conducted regular equipment inspections, identifying potential issues early and ensuring prompt resolution to minimize disruptions to field operations.
CrossFit Coach
Blackflag Athletics
01.2018 - 12.2021
- Developed strong relationships with clients by consistently providing motivational support and encouragement throughout their fitness journey.
- Ensured safety of all participants by strictly adhering to CrossFit guidelines and protocols during workouts.
- Modified exercises to meet specific participant limitations and needs.
- Integrated into facility culture to maximize effectiveness of coaching team.
- Conducted regular evaluations of coaching methods, making adjustments when necessary to optimize training results.
- Increased client retention by creating a supportive and engaging community atmosphere within the gym.
- Demonstrated commitment to professional development by participating in CrossFit certifications, workshops, and seminars.
- Managed gym operations efficiently, including scheduling classes, maintaining equipment, and monitoring facility cleanliness.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
Warehouse Supervisor
Browns Football Team
01.2015 - 01.2018
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Senior Account Executive/Account Executive
Texas Rangers Baseball Club
10.2006 - 08.2014
- Host and facilitate season ticket holder special events
- Responsible for managing and developing relationships with 600+ accounts annually with over $1.6million in revenue
- Solicit 55-65 prospects per day, and track calls utilizing CRM system
- Responsible for accumulating new Season Ticket accounts, group accounts and suite accounts
- Prospect qualified leads and set face-to-face appointments for new business sales in: monthly and long term, season tickets, group tickets, luxury/nightly suites and hospitality sales
- Work closely with ticket operations to ensure efficient quality servicing of accounts
- Maintain a high level of customer service to appointed, existing and new clients
- Engage in public relations appearances with players as a part of the Rangers Caravan event supporting military bases
- Received “Service Second to None” Award in 2013 for providing outstanding customer service
- Finished top 5 in sales revenue in 2013
- Achieve all sales goals set for season tickets, groups and suites:
- Exceeded sales budget, achieving a record setting, $1,402,387 in the 2012 selling season
- Set up and conduct high end presentations to assist in the sales cycle of new general seating
Inside Sales Representative
Texas Rangers Baseball Club
06.2005 - 10.2006
- Responsible for managing and developing relationships with 200+ accounts annually
- Extensive cold calling to generate new business leads
- Called past Season Ticket Holder accounts for renewal options
- Networked and prospected to build client base
- Executed face to face meetings
- Created and present proposals for clients
Internship
Dallas Cup International Youth Soccer Tournament
01.2005 - 06.2005
- Operations for three venues, two outdoor soccer complexes (17 fields), and one stadium (tents, golf carts, retail & radios)
- Developed fundraising raffle- Raised over $6,000
- Coordinated field dasher boards and PA announcements
- Assisted with sponsor fulfillment
- Updated Tournament Volunteer Information Manual
- Coordinated outside ticket sales
- Assisted with Media Hospitality/Relations
Education
Bachelors of Science - Kinesiology, Sports Management Emphasis
Texas A&M University
College Station, TexasSkills
- Field operations management
- Problem-solving abilities
- Team collaboration
- Reliability
- Attention to detail
- Clear communication
Timeline
Field Operations Technician
Diamond Kings Baseball Academy
03.2022 - 12.2023
CrossFit Coach
Blackflag Athletics
01.2018 - 12.2021
Warehouse Supervisor
Browns Football Team
01.2015 - 01.2018
Senior Account Executive/Account Executive
Texas Rangers Baseball Club
10.2006 - 08.2014
Inside Sales Representative
Texas Rangers Baseball Club
06.2005 - 10.2006
Internship
Dallas Cup International Youth Soccer Tournament
01.2005 - 06.2005
Bachelors of Science - Kinesiology, Sports Management Emphasis
Texas A&M University
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