Summary
Overview
Work History
Education
Skills
Timeline
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Derek Franks

Anthem,Arizona

Summary

Diligent Service Coordinator with background in sales apprenticeship. Demonstrated ability to assist senior sales staff, manage client relations, and support sales operations. Proven skills in customer communication and problem-solving.

Overview

6
6
years of professional experience

Work History

Sales Apprentice

Discount Tire
04.2023 - Current
  • Cultivated long-lasting relationships with key industry partners, opening up new business opportunities for the organization.
  • Worked closely with marketing teams to develop targeted campaigns for specific segments of the client base.
  • Managed client accounts, ensuring timely delivery of products and addressing any concerns or issues that arose.
  • Collaborated with the sales team to streamline processes and improve overall efficiency.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in positive word-of-mouth referrals.

Cashier

Jamba Juice
09.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs
  • Welcomed customers and helped determine their needs
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Built relationships with customers to encourage repeat business

Cook/Cashier

Del Taco
05.2020 - 06.2021
  • Del Taco taught me how to multitask, stay on task, use my hands, and etc
  • I had to learn to manage my time correctly due to the hours I work
  • I also learned how to control any anger I felt while being under pressure

Cook

Sonic
08.2019 - 02.2020
  • I was a cook at sonic and learned how to work with a big crew and use my communication to make sure everyone understood their role
  • I learned how to work under fast and intense pressure

Landscaper, Assistant

JD's Home Repair
12.2018 - 07.2019
  • I worked on home repairs that required hard physical tasks and made me use communication and my hands to fix certain things

Education

Bachelor Of Communications - Social Sciences

Grand Canyon University
Phoenix, AZ
12.2024

Skills

  • Client relationship building
  • Email outreach
  • Sales presentations
  • Objection handling
  • Upselling products
  • Sales strategy

Timeline

Sales Apprentice

Discount Tire
04.2023 - Current

Cashier

Jamba Juice
09.2022 - 04.2023

Cook/Cashier

Del Taco
05.2020 - 06.2021

Cook

Sonic
08.2019 - 02.2020

Landscaper, Assistant

JD's Home Repair
12.2018 - 07.2019

Bachelor Of Communications - Social Sciences

Grand Canyon University

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Derek Franks