Derek Fries
Bellefonte,PA
Summary
Motivated professional with over 5 years of management experience. Key Team Leader at Dunham's Sports with a proven track record in elevating productivity and customer satisfaction through exceptional sales expertise and problem-solving aptitude.
Overview
12
12
years of professional experience
Work History
Key Team Leader
Dunham's Sports
07.2016 - Current
- Provide excellent customer service, demonstrating proper care and attention to detail for guests of the company.
- Train employees in proper situation management to ensure customer satisfaction, including specific techniques.
- A main driver in administrative duties such as handling deposits, paperwork, and cooperation with corporate procedures.
- Raise team productivity by implementing efficient work habits.
- Encourage a friendly atmosphere that promotes communication, particularly in regards to employee satisfaction and retention.
Team Member
Target
10.2016 - 03.2017
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet goals.
- Kept work areas clean and organized to promote efficiency and team safety.
Dishwasher
The Waffle Shop
02.2013 - 10.2015
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean to prevent accidents.
- Kept dishes, utensils and glassware clean following all safety standards set by restaurant.
- Contributed to a positive team environment through collaboration with kitchen staff members.
- Consistently met fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles to ensure smooth operation of restaurant.
Education
Bachelor of Arts - Digital Journalism And Media
Pennsylvania State University
University Park, PAHigh School Diploma -
Bellefonte Area School District
Bellefonte, PA06.2015
Skills
- Sales expertise
- Problem-Solving aptitude
- Attention to Detail
- Excellent Communication
- Qualitative and Quantitative Skills
- Adaptability
Timeline
Team Member
Target
10.2016 - 03.2017
Key Team Leader
Dunham's Sports
07.2016 - Current
Dishwasher
The Waffle Shop
02.2013 - 10.2015
Bachelor of Arts - Digital Journalism And Media
Pennsylvania State University
High School Diploma -
Bellefonte Area School District
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