Results-driven Sales and Customer Service Professional with expertise in communication and negotiation. Delivers tailored solutions that enhance customer loyalty and drive revenue growth. Experienced in training and mentoring teams, fostering collaboration at all organizational levels to achieve strategic objectives.
Work History
Sales Development Representative
9 Months
Rectangle Health | 01.2026 - Current
Prospected healthcare practices through outbound calls, email outreach, and LinkedIn to generate qualified meetings.
Qualified inbound leads by assessing fit, needs, and urgency before routing opportunities to account executives.
Managed CRM records with accurate notes, activity tracking, and follow-up tasks to maintain pipeline visibility.
Scheduled product demonstrations with decision-makers and coordinated calendars across sales teams.
Collaborate with Account Executives and sales leadership to improve messaging, targeting, objection handling, and conversion rates.
Develop working knowledge of healthcare technology, patient payments, practice operations, and revenue-cycle challenges to conduct more effective discovery conversations.
Sales Representative Team Leader
2 Years 2 Months
ADP | 10.2022 - 12.2024
Built and managed sales pipeline to ensure consistent high activity levels
Won new business by articulating full value of company's capabilities to prospects
Utilized Salesforce to manage sensitive client information and update existing and new client profiles
Established team priorities, maintained schedules, and monitored performance to align with sales objectives
Researched and observed emerging markets and market shifts to take advantage of potential leads and new markets.
Trained personnel in equipment maintenance and facilitated exercises to develop key skills
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Sales Development Representative
2 Years 2 Months
ADP | 10.2022 - 12.2024
Prospected and developed new business opportunities through high-volume cold calling, email outreach, referrals, and targeted account research.
Engaged business owners and key decision-makers to identify needs and generate qualified sales opportunities for ADP’s payroll, HR, benefits, and human capital management solutions.
Conducted discovery conversations to uncover business challenges, qualify prospects, handle objections, and secure meetings with prospective clients.
Managed a defined territory and maintained a consistent pipeline of new business opportunities through disciplined prospecting and follow-up.
Built relationships with prospective clients by communicating ADP’s value proposition and tailoring conversations to each organization’s workforce and business needs.
Maintained accurate prospecting activity, account information, and sales opportunities within CRM systems while consistently working toward monthly and quarterly KPIs.
MEDICAL SALES REPRESENTATIVE
5 Months
BIOTRONIK | 12.2021 - 05.2022
Managed territory records efficiently such as contracts and inventory paperwork with high accuracy
Surpassed sales quotas consistently with driven mindset focused on continuously bringing in new business and closing sales
Communicated well with highly technical staff and business-oriented managers by adapting style and wording for specific audiences, continuously building strong connections and maximizing relationships
Developed and executed marketing and promotional strategies to improve brand visibility and performance in target markets
Collaborated with sales team to achieve targets to collaboratively reach targets, consistently meeting or exceeding personal quotas.
CARPENTER
3 Years 1 Month
L.S Winston LLC | 08.2016 - 09.2019
Measured dimensions accurately and completed accurate cuts to prevent materials waste and maintain cost controls
Completed installations of building structures, trim, flooring and cabinetry
Planned and executed work with appropriate tools and materials to enhance overall productivity
Followed established job site safety regulations and maintained safe and clean work area
Planned projects by identifying necessary equipment and tools, coordinating required assistance.