Derek Hewitt
Niagara Falls,NY
Summary
Dedicated Security Supervisor with expertise in team management, incident response, and safety protocol implementation. Proven ability to enhance security measures and facilitate effective communication with law enforcement.
Overview
23
23
years of professional experience
Work History
Dual Rate Security Shift Supervisor
Seneca Niagara Resort & Casino
Niagara Falls, New York
11.2022 - Current
- Supervised security team during shifts to ensure safety protocols were followed.
- Coordinated with local law enforcement for security-related matters and emergencies.
- Conducted regular inspections of premises for potential security vulnerabilities.
- Developed shift schedules to maintain adequate coverage across all areas.
- Investigated security breaches and documented findings for management review.
- Communicated effectively with guests to address concerns and provide assistance.
- Monitored and reported suspicious activities to the appropriate authorities.
- Created and maintained incident reports detailing any breaches of safety or security protocols.
- Assisted in the investigation of incidents involving theft or other criminal activity.
- Supervised personnel during shifts to ensure effective task completion.
Security Officer
Seneca Niagara Resort & Casino
Niagara Falls, New York
08.2019 - Current
- Monitored property for security breaches and suspicious activity.
- Conducted regular patrols to ensure guest safety and property protection.
- Responded swiftly to incidents, providing assistance and support as needed.
- Collaborated with local law enforcement during emergencies or investigations.
- Enforced casino policies to maintain a safe environment for guests and staff.
- Assisted in training new security personnel on procedures and protocols.
- Managed access control at entry points to prevent unauthorized entry.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Seasonal Worker
Niagara Fall State Park
Niagara Falls, New York
10.2018 - 03.2019
- Assisted park visitors with information and directions throughout the facility.
- Maintained cleanliness and orderliness in public areas of the park.
- Collaborated with team members to ensure smooth daily operations.
- Operated various equipment for park maintenance and visitor services.
Cashier
Randy's Smoke Shop
Lewiston, New York
06.2003 - 10.2017
- Processed customer transactions efficiently at cash register while ensuring accuracy in payments.
- Maintained cleanliness and organization of store environment to enhance shopping experience.
- Assisted customers in locating products and responding to inquiries promptly.
- Stocked shelves with merchandise to guarantee product availability for customers.
Education
GED -
Niagra County Community Collage
Sanborn, ND06-2008
Skills
- Security protocols
- Emergency response
- Security inspections
- Incident documentation
- Access control
- Crisis management
- Team supervision
- Customer engagement
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Computer skills
- Security management
- Scheduling management
Timeline
Dual Rate Security Shift Supervisor
Seneca Niagara Resort & Casino
11.2022 - Current
Security Officer
Seneca Niagara Resort & Casino
08.2019 - Current
Seasonal Worker
Niagara Fall State Park
10.2018 - 03.2019
Cashier
Randy's Smoke Shop
06.2003 - 10.2017
GED -
Niagra County Community Collage