joe swanson
Summary
Detail-oriented security dispatcher with expertise in incident reports and dispatch software. Proven ability to coordinate communication between security personnel and law enforcement, ensuring safety and efficiency in operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dual Rate Security Dispatcher
Snoqualmie Casino and Hotel
Snoqualmie, WA
12.2024 - Current
- Monitored security camera feeds to detect and respond to incidents promptly.
- Coordinated communication between security personnel and emergency services during critical situations.
- Documented incident reports accurately for record-keeping and review purposes.
- Assisted in training new dispatch team members on protocols and procedures.
- Operated radio systems to maintain clear communication among security staff on-site.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
Crew Member
Taco Time NW
North Bend, WA
07.2022 - 03.2024
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Operated kitchen equipment efficiently to prepare food items according to safety standards and quality specifications.
- Collaborated with team members to maintain cleanliness and organization of workspace, adhering to health regulations.
- Assisted in training new crew members on operational procedures and customer service best practices.
Crew Member
Saharas Pizza
Fall City, WA
01.2022 - 07.2022
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced drawer.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen supplies.
- Prepared food items according to strict safety protocols, ensuring quality and compliance with health regulations.
Grocery Stocker
Farm House Market
Fall City, WA
05.2021 - 01.2022
- Ensured accurate stock levels by monitoring inventory and replenishing shelves promptly.
- Organized products on shelves according to company standards and layout guidelines.
- Collaborated with team members to optimize stocking processes and improve efficiency.
- Trained new staff on best practices for stocking, safety, and customer service protocols.
Education
High School Diploma -
Mount Si High School
Snoqualmie, WA05-2024
Skills
- Incident reports
- Dispatch software
- Daily reports
- Stress tolerance
- Security protocols
- Security systems
- Security operations
- Law enforcement collaboration
- Cross-departmental teamwork
Certification
-IS-00035.25: FEMA Safety Orientation 2025
Date Completed: 6/22/2025
CEU: 0.20
-IS-00100.c: Introduction to Incident Command System, ICS-100
Date Completed: 6/22/2025
CEU: 0.20
-IS-00144.a: TERT Basic Course
Date Completed: 8/4/2025
CEU: 0.30
-IS-00240.c: Leadership and Influence
Date Completed: 6/22/2025
CEU: 0.30
-IS-00315.a: CERT and the Incident Command System (ICS)
Date Completed: 9/10/2025
CEU: 0.20
-IS-00906: Workplace Security Awareness
Date Completed: 11/17/2025
CEU: 0.10
-IS-02200: Basic Emergency Operations Center Functions
Date Completed: 11/17/2025
CEU: 0.40
Timeline
Dual Rate Security Dispatcher
Snoqualmie Casino and Hotel
12.2024 - Current
Crew Member
Taco Time NW
07.2022 - 03.2024
Crew Member
Saharas Pizza
01.2022 - 07.2022
Grocery Stocker
Farm House Market
05.2021 - 01.2022
High School Diploma -
Mount Si High School