Derek Juntunen
Spokane,WA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Manager
Sportsman's Warehouse
07.2024 - Current
- Developed and maintained relationships with customers through customer service skills.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Cashier
Sportsman's Warehouse
09.2023 - 07.2024
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Bicycle Mechanic
Bicycle Butler
10.2022 - 09.2023
- Handled estimation of parts, bike and component repairs and replacements.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Performed new bike assemblies and proper alignment of wheels to optimize performance.
- Helped customers select bicycles to fit body size and intended bicycle uses.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
North Central High School
Spokane, WA06.2023
Skills
- Customer Service
- Organizational abilities
- Written and verbal communication
- Problem Solving
Timeline
Manager
Sportsman's Warehouse
07.2024 - Current
Cashier
Sportsman's Warehouse
09.2023 - 07.2024
Bicycle Mechanic
Bicycle Butler
10.2022 - 09.2023
High School Diploma -
North Central High School
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