Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Manager
Sportsman's Warehouse
07.2024 - Current
Developed and maintained relationships with customers through customer service skills.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Cashier
Sportsman's Warehouse
09.2023 - 07.2024
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Bicycle Mechanic
Bicycle Butler
10.2022 - 09.2023
Handled estimation of parts, bike and component repairs and replacements.
Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
Performed new bike assemblies and proper alignment of wheels to optimize performance.
Helped customers select bicycles to fit body size and intended bicycle uses.
Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
North Central High School
Spokane, WA
06.2023
Skills
Customer Service
Organizational abilities
Written and verbal communication
Problem Solving
Timeline
Manager
Sportsman's Warehouse
07.2024 - Current
Cashier
Sportsman's Warehouse
09.2023 - 07.2024
Bicycle Mechanic
Bicycle Butler
10.2022 - 09.2023
High School Diploma -
North Central High School
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