Summary
Overview
Work History
Education
Skills
Timeline
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Derek McGee

Lewis Center

Summary

Experienced Data Center Technician with expertise in diagnosing, troubleshooting, and repairing server hardware, operating systems, and networking protocols. Proficient in component-level repairs and preventive maintenance, with a proven ability to adapt to dynamic environments and collaborate with cross-functional teams.

Overview

4
4
years of professional experience

Work History

Data Center Technician

Google (via Akkodis)
09.2024 - Current
  • Deployed and operated new data center infrastructure, ensuring compliance with Google's security and maintenance standards
  • Diagnosed and resolved hardware issues at the component level (RAM, CPUs, power supplies), reducing downtime
  • Utilized fiber optic diagnostic tools (loopbacks, VFLs, and light meters) to troubleshoot networking issues and maintain system stability
  • Replaced end-of-life parts and conducted preventative maintenance to extend equipment lifespan
  • Collaborated with cross-functional teams to address infrastructure challenges and optimize performance

Lead Ramp Agent

Envoy Air Inc.
08.2021 - 09.2024
  • Led and coordinated a team of 3-5 ramp agents, ensuring timely departures for 30+ flights daily while upholding high safety standards
  • Mentored and trained 50+ new employees, fostering a strong understanding of operational procedures and time management
  • Communicated effectively with flight crews and maintenance teams to resolve issues and maintain smooth ground operations

Plasma Processor

Biomat USA
10.2020 - 03.2021
  • Executed plasma processing for up to 200 donors per day, adhering to strict regulatory guidelines for quality and safety
  • Coordinated inventory management and streamlined plasma shipping processes, reducing delays and improving efficiency
  • Collaborated with external facilities to ensure seamless inventory exchange and maintain operational continuity

Education

Actualize Coding Bootcamp -

Full Stack Web Development
01.2024

High School Diploma -

Hamilton Southeastern High School
Fishers, IN
05-2019

Skills

  • Hardware Diagnostics: Server installation, component-level repairs (RAM, CPUs, power supplies), and preventative maintenance
  • Networking Protocols: Fiber optic troubleshooting, loopbacks, VFLs, light meters, and network configuration
  • Problem-Solving: Diagnosing operating systems, hardware, and infrastructure in high-availability environments
  • Team Collaboration: Strong communication and teamwork to ensure operational efficiency and meet project goals

Timeline

Data Center Technician

Google (via Akkodis)
09.2024 - Current

Lead Ramp Agent

Envoy Air Inc.
08.2021 - 09.2024

Plasma Processor

Biomat USA
10.2020 - 03.2021

Actualize Coding Bootcamp -

Full Stack Web Development

High School Diploma -

Hamilton Southeastern High School

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Derek McGee