Derek Mcrea
Hialeah,Florida
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cargo Flow Analyst
CMA CGM
10.2020 - Current
- Optimize vessels, in correlation with commercial strategy for ACSA service (LATAM to Asia)
- Work proactively with local agencies to anticipate geopolitical context, customer trend
- Assimilate headquarter commercial strategy in order to propose suitable solutions
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Data Analyst/Operations Internship
Tropical Foods LLC
02.2018 - 06.2018
- Complied, sorted, and verified the accuracy of sales, registration, and pricing data before it entered our system
- Managed large amounts of data & analyzed international documents for export and international transport
- Designated point of contact for 30+ employees who used Microsoft Dynamics & Quickbooks to perform daily operations.
Team Lead/Supervisor
Sky Zone Miami
01.2013 - 05.2016
- Oversaw all guest interactions and guarantee employees are trained and prepared to handle all habitual question and issues
- Led a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Advised, cross-trained, and controlled a staff of 50 people
- Achieved all customer call guidelines including service levels, handle time and productivity.
Education
Bachelor's degree - Management Information Systems, General
Florida International University
01.2019
Associate of Arts (A.A.) - Business Administration and Management, General
Miami Dade College
01.2016
Skills
- Data Analysis
- SAP
- MySQL
- Tableau
- Team Collaboration and Leadership
- System Analysis
- Documentation and Reporting
- Risk Mitigation
- Trend Forecasting
- Workflow Analysis
- Trend Modeling
- Data Research and Validation
Certification
- Intro to SQL for Data Science Course - DataCamp, 6859710
- Introduction to Programming Using Python - DataCamp, #6859710
Timeline
Cargo Flow Analyst
CMA CGM
10.2020 - Current
Data Analyst/Operations Internship
Tropical Foods LLC
02.2018 - 06.2018
Team Lead/Supervisor
Sky Zone Miami
01.2013 - 05.2016
Bachelor's degree - Management Information Systems, General
Florida International University
Associate of Arts (A.A.) - Business Administration and Management, General
Miami Dade College