Derek Miller
Elko
Summary
Detail-oriented Surveillance Agent with expertise in surveillance equipment and situational awareness. Committed to enhancing security protocols and ensuring safety compliance.
Dynamic asset protection professional with a strong background in surveillance and investigative techniques. Known for effective communication and collaboration with security teams, leading to improved incident response protocols and enhanced safety measures.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Survelliance Agent
First Majestic Silver
Elko, NV
10.2025 - 04.2026
- Monitored surveillance footage to identify and report suspicious activities.
- Conducted regular inspections of premises to ensure safety compliance.
- Collaborated with security team to enhance incident response protocols.
- Assisted in maintaining surveillance equipment for optimal functionality.
- Documented incidents and prepared detailed reports for management review.
- Participated in training sessions to improve knowledge of surveillance systems.
- Implemented best practices for data privacy and protection during operations.
- Supported investigations by providing evidence from recorded footage.
Book Keeper Cashier Self Check Out Cashier
Kroger Smiths
Elko, NV
09.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety standards.
- Handled cash, credit, and debit transactions accurately while balancing cash drawer.
- Collaborated with team members to manage inventory levels effectively during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Supported promotional activities by informing customers about ongoing discounts and offers.
- Adapted quickly to new technologies and operational procedures to improve service delivery.
Asset Protection Officer
Walmart
Elko, NV
05.2024 - 11.2024
- Monitored surveillance systems to identify and mitigate potential theft risks.
- Conducted regular safety audits to ensure compliance with company policies and procedures.
- Collaborated with law enforcement to report incidents and assist in investigations.
- Trained new staff on loss prevention techniques and company security protocols.
- Engaged with team members to foster a culture of safety and vigilance across the store environment.
- Created comprehensive reports detailing incidents and their resolutions, supporting ongoing loss prevention efforts.
- Assisted in the apprehension of shoplifters, following proper legal procedures and company guidelines.
- Identified vulnerabilities in security measures by performing regular risk assessments and audits, recommending improvements as needed.
- Supervised a team of security personnel responsible for protecting company assets from internal and external threats.
- Ensured compliance with all relevant laws and regulations related to asset protection and loss prevention activities.
- Enhanced overall security by conducting regular patrols and monitoring surveillance equipment.
- Improved team communication by facilitating regular meetings and trainings on asset protection best practices.
- Effectively managed conflicts between customers or staff, using diplomacy and strong communication skills to deescalate situations and protect company assets.
- Coordinated closely with store management on matters relating to asset protection policies, procedures, and goals.
- Developed positive relationships with local law enforcement agencies, promoting cooperation in investigations and incident response.
- Provided excellent customer service while maintaining vigilance for suspicious activity or behavior.
- Implemented an effective inventory control system that minimized shrinkage due to theft or mismanagement.
- Reduced instances of theft by implementing effective asset protection strategies and tactics.
- Managed access control systems to prevent unauthorized entry into restricted areas, ensuring a secure facility.
- Maintained a safe working environment for employees through consistent enforcement of safety protocols.
- Collaborated with management to develop and enforce loss prevention policies, minimizing company losses.
- Conducted thorough investigations into incidents of theft or fraud, leading to successful resolution and recovery of assets.
- Responded promptly to emergency situations, providing assistance as needed while coordinating with first responders.
- Trained new hires in company-specific asset protection procedures, fostering a culture of security awareness among staff members.
- Contributed ideas for process improvement based on observations made during daily duties.
- Built cross-functional relationships with business partners to reduce losses.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Participated in securing special projects to aid division with better practice delivery.
- Achieved 25% security increase by implementing customer and associate safety protocols.2
- Achieved [Number]% security increase by implementing customer and associate safety protocols.
- Reviewed tracking system information to uncover and successfully pursue over $[Amount] in overcharged claims.
- Coordinated with legal team to draft contracts and legal documents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Safety and Security Officer
Google Data Center
Reno, NV
03.2023 - 12.2023
- Monitored security systems to ensure safety compliance and incident response readiness.
- Conducted regular safety audits, identifying potential hazards and implementing corrective actions.
- Trained staff on emergency procedures and safety protocols to enhance workplace awareness.
- Collaborated with local law enforcement to coordinate security measures during incidents.
- Developed and maintained incident reports, ensuring accurate documentation of events and responses.
- Led investigations into security breaches, providing insights for process improvements and risk mitigation strategies.
- Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
- Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
- Maintained accurate records of safety training sessions, incident reports, and regulatory compliance documentation, ensuring easy reference when needed.
- Provided a secure environment for employees and visitors through proactive monitoring of premises and responding promptly to security concerns.
Patrol K9 Officer
K9 Protective Services
Moreno Valley, CA
06.2013 - 02.2023
- Conducted routine patrols to detect and deter criminal activity using K9 units.
- Collaborated with law enforcement agencies to enhance public safety initiatives through effective K9 deployment.
- Trained and evaluated K9 teams to ensure operational readiness and adherence to safety protocols.
- Implemented improved tracking techniques, increasing efficiency of searches for narcotics and lost individuals.
- Developed training programs for new officers, enhancing team performance and operational effectiveness.
- Analyzed patrol data to identify trends, informing strategic decisions on resource allocation and deployment.
- Mentored junior officers in K9 handling techniques, fostering skill development and teamwork within the unit.
- Supported investigations by gathering evidence at crime scenes using the keen senses of the K9 partner.
- Enhanced public safety by conducting regular K9 patrols and responding to emergency situations.
- Improved response times to incidents with efficient route planning and collaboration with fellow officers.
Education
Pc 832 Certifie - Lawenforcement Training
Rio Hondo College
Whittier, CA06-2019
Skills
- Audio monitoring
- Patrolling
- Video monitoring
- Physical fitness
- Escorting
- Discreet operations
- Vigilant
- Multi-tasking
- Investigative techniques
- Surveillance camera operations
- Emergency assistance
- Surveillance equipment expertise
- CCTV camera operations
- Covert surveillance
- Several screen monitoring
- Access control systems
- Security standards expertise
- Situational awareness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
- Achieved 100 by completing 12 with accuracy and efficiency.
Certification
- cpr Training - 6
Timeline
Survelliance Agent
First Majestic Silver
10.2025 - 04.2026
Book Keeper Cashier Self Check Out Cashier
Kroger Smiths
09.2024 - 01.2025
Asset Protection Officer
Walmart
05.2024 - 11.2024
Safety and Security Officer
Google Data Center
03.2023 - 12.2023
Patrol K9 Officer
K9 Protective Services
06.2013 - 02.2023
Pc 832 Certifie - Lawenforcement Training
Rio Hondo College