Derek Munguia
Allied Universal Security Services
Bell Gardens,CA
6
years of professional experience
Dedicated professional with a strong work ethic and attention to detail. Proven ability to optimize workflows and enhance customer satisfaction through efficient order fulfillment and effective team collaboration.
Work History
Instacart Shopper
6 Months- Optimized delivery routes to enhance efficiency and reduce wait times for customers.
- Coordinated order fulfillment by accurately selecting items based on customer preferences.
- Analyzed customer feedback to improve shopping experience and address service issues promptly.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Graveyard Supervisor
1 Year 3 Months- Supervised nightly security operations, ensuring compliance with company protocols and client requirements.
- Trained and mentored staff on best practices for security measures and emergency response procedures.
- Coordinated shift schedules and delegated tasks to optimize workforce efficiency during peak hours.
- Enhanced communication between team members through effective briefing sessions at the beginning of each shift.
- Enhanced safety and security by conducting regular inspections and addressing potential hazards on the premises.
Package Handler
1 Year 7 Months- Operated warehouse equipment to efficiently sort and package shipments.
- Collaborated with team members to meet daily production goals and deadlines.
- Inspected packages for damage and ensured compliance with safety standards.
- Contributed to maintaining a clean and organized work environment for safety compliance.
- Followed safety regulations to maintain safe work environment.
In Store Shopper
2 Years 10 Months- Selected and assembled customer orders with attention to quality and accuracy.
- Maintained knowledge of in-store products to provide excellent customer service.
- Collaborated with team members to optimize workflow during peak hours.
- Ensured compliance with safety standards while handling food items.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma
Skills
Strong work ethic
Reliability and punctuality
Customer service
Attention to detail
Timeline
Instacart Shopper
Instacart
02.2026 - CurrentRead More
Graveyard Supervisor
Allied Universal Security Services
05.2025 - CurrentRead More
Package Handler
OnTrac
07.2023 - 02.2025Read More
In Store Shopper
Whole Food Market
08.2020 - 06.2023Read More
Elizabeth Learning Center
High School Diploma
Read More