Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Ortega

Journalist
Van Nuys,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly motivated at Mind Games Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced Mind Games known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Sales Associate

Mind Games
Sherman Oaks, California
08.2022 - Current
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales by offering advice on purchases and promoting additional products.

Sales Associate

Target
Sherman Oaks, California
06.2011 - 06.2019
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Recommended accessories and complementary purchases to boost revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Bachelor of Arts - Journalism

California State University, Northridge
Northridge, Ca
09.2020 - Current

Skills

    Stocking and replenishing

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Timeline

Sales Associate

Mind Games
08.2022 - Current

Bachelor of Arts - Journalism

California State University, Northridge
09.2020 - Current

Sales Associate

Target
06.2011 - 06.2019
Derek OrtegaJournalist