Derek Poe
Lake Charles,LA
Summary
Dynamic Licensed Nursing Home Administrator with a proven track record at Rightcare Health Services, excelling in regulatory compliance and quality assurance. Expert in data analysis and policy development, driving operational improvements and enhancing resident satisfaction. Adept at crafting effective marketing strategies to attract new residents while fostering a collaborative team environment.
Overview
9
9
years of professional experience
Work History
Licensed Nursing Home Administrator
Rightcare Health Services
DeQuincy, Louisiana
01.2024 - Current
- Conducted quality assurance activities to evaluate the effectiveness of care provided by staff members.
- Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
- Assisted in developing marketing materials such as brochures and flyers that promoted the facility's services.
- Analyzed data from various sources such as billing information, census reports to identify areas requiring improvement or cost savings opportunities.
- Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
Assistant Nursing Home Administrator
Rightcare Health Services
Kinder, LA
06.2023 - 01.2024
- Developed and implemented policies and procedures for nursing home operations.
- Ensured compliance with HIPAA regulations concerning patient privacy rights.
- Analyzed data from surveys to evaluate the effectiveness of services provided within the nursing home environment.
- Created marketing plans to attract new residents to the facility.
- Maintained a safe working environment through regular inspections of the building's physical structure as well as its equipment maintenance program.
Operations Control Specialist
Bristow Group Inc
Lake Charles, Louisiana
10.2021 - 06.2023
- Managed communications between crew members onboard aircrafts and contact persons on the ground.
- Maintained flight logs and records, ensuring accuracy of all data.
- Communicated with pilots via radio transmissions and telephone calls to provide weather information and route advisories.
- Assisted in resolving any issues that arose during the course of a flight such as mechanical or medical emergencies.
- Tracked aircraft locations using radar systems and other available resources.
Radiology Technician Assistant
Lake Charles Memorial Health System
Lake Charles, Louisiana
08.2016 - 04.2020
- Explained radiology procedures to patients, ensuring patient cooperation and comfort during exams.
- Provided technical support to radiologists during diagnostic imaging procedures including MRI, CT scans, X-rays, ultrasounds, and nuclear medicine studies.
- Performed general administrative duties such as filing documents, scheduling appointments, taking payments from patients.
- Organized daily schedules for assigned areas of the department.
- Cleaned and sterilized instruments used in radiological examinations after each procedure was completed.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH05-2023
Skills
- Regulatory compliance
- Quality assurance
- Policy development
- Data analysis
- Marketing strategy
- Staff management
Timeline
Licensed Nursing Home Administrator
Rightcare Health Services
01.2024 - Current
Assistant Nursing Home Administrator
Rightcare Health Services
06.2023 - 01.2024
Operations Control Specialist
Bristow Group Inc
10.2021 - 06.2023
Radiology Technician Assistant
Lake Charles Memorial Health System
08.2016 - 04.2020
Bachelor of Science - Healthcare Administration
Southern New Hampshire University