Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Derek Raimo

Derek Raimo

Littleton,CO

Summary

Experienced sales professional with a proven track record at Freshpoint, excelling in customer relationship management. Strong oral communication and problem-solving skills to enhance customer satisfaction. Recognized for maximizing retention and resolving issues efficiently, contributing to a thriving business environment. Enthusiastic about learning the legal field inside and out and pursuing opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Sales Consultant

Freshpoint
11.2023 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Responded to telephone and in-person requests for information.
  • Maximized customer retention by resolving issues quickly.

Inside Sales Representative

Freshpoint
11.2022 - 11.2023
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Answered customers' questions regarding products, prices, and availability.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Sous Chef

Lariat Lodge Brewing Co.
11.2021 - 11.2022
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Education

Bachelor of Arts - Sociology/Criminology

Fort Lewis College
Durango, CO
04-2007

Skills

  • Oral communication
  • Fact compilation
  • Time management
  • Customer oversight
  • Customer relationship management
  • Document review
  • Writing skills

Timeline

Sales Consultant

Freshpoint
11.2023 - Current

Inside Sales Representative

Freshpoint
11.2022 - 11.2023

Sous Chef

Lariat Lodge Brewing Co.
11.2021 - 11.2022

Bachelor of Arts - Sociology/Criminology

Fort Lewis College

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