Derek Romero
San Antonio,TX
Summary
Experienced Technician with a background in military nuclear power plant planning, operations, and maintenance. Proven reliable and competent Infrastructure specialist in critical environments. Capable of solving complex issues using any available tools and critical thinking. Familiar with team leadership and job planning.
Overview
14
14
years of professional experience
Work History
Critical Environment Technician Manager
Microsoft
San Antonio, Texas
07.2024 - Current
- Collaborated with cross-functional teams to troubleshoot technical issues effectively.
- Provided technical support to clients, ensuring timely resolution of inquiries.
- Supervised daily operations to ensure team effectiveness and productivity.
- Trained staff on company policies and best practices for efficiency.
- Conducted Root Cause Analysis to address and resolve issues.
Critical Environment Technician
Microsoft
San Antonio, TX
05.2023 - 07.2024
- Created, reviewed, executed, and updated procedures for use in a critical data center environment.
- Created an inventory of over 1400 line items of all CE Team critical Parts at my site. A task that CE Team struggled to complete for years.
- Helped new vendor team members learn the CET position and prepare for a potential future role within MSFT.
Engineering Operations Technician
Amazon
Jessup, Maryland
04.2022 - 05.2023
- Assisted in the construction process of an Amazon Data Center in regards to site preparation, oversight of equipment installation and commissioning, procedure development and review, team member training, and other duties.
- Wrote multiple major switchboard transfer and controls tests for our cluster. Assisted with the creation of all similar procedures for our cluster.
- Assisted engineering team with resolving multiple FSB and TSB's.
- Selected as the first site Drill Coordinator to create the drill program for my team. Created and led multiple drills resulting in documented improvement in my teams drill response. Shared drill methods with my cluster to improve cluster readiness.
- Collaterally compiled and published a weekly newsletter that covered trainings, events, and evolutions available to our cluster, as well as a weekly safety topic for discussion.
- Collaterally acted as a member of my cluster's safety committee; performed safety walks, created Risk Assessments, and assisted our cluster safety representative with safety related tasks and discussions.
Data Center Critical Environment Technician
T5 Data Centers
San Antonio, Texas
02.2021 - 03.2022
- Performed preventative and corrective maintenance for Data Center equipment including: Switchboards, Motors/pumps, Air handling units, CRAH units, UPS systems, Chiller systems, PDUs, fire systems, and other Data Center related equipment.
- Utilized a computerized maintenance management system to track, update, and record maintenance history.
- Performed, audited, and created procedures covering data center operations and maintenance objectives.
- Managed vendor activities, ensuring compliance with applicable site standards and expectations.
Project Lead
Acuity Brands Lighting
San Antonio, Texas
11.2019 - 02.2021
- Oversaw the operations of a field team to achieve project goals.
- Reported site visit results and issues to Project Manager and worked together to find solutions and process improvements.
- Tracked hundreds of site visits, reviewing the results of each visit for accuracy and thoroughness.
- Enforced team member and 3rd party vendor performance and quality of work against established standards.
Field Service Engineer
Acuity Brands Lighting
San Antonio, Texas
02.2018 - 02.2021
- Provided on-site services, installed new systems and escalated customer complaints.
- Reliably executed hundreds of remote site visits across North America, sometimes with less than 24 hours of notice.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Maintained detailed records of site visits for future reference.
- Collaterally acted as Project Lead for our largest customer, servicing hundreds of sites.
Nuclear Plant Operator/ Electrician/Work Center Supervisor
US Navy
CVN 75, Virginia
01.2012 - 01.2018
- Managed all maintenance related to electrical nuclear power plant equipment for an aircraft carrier, ensuring maintenance objectives are completed and documented to regulatory standards.
- Safely operated through casualty scenarios requiring quick response, critical thinking, and team coordination to maintain continuity of ship's power.
- Oversaw the safe and reliable operation of a Nimitz class nuclear powered aircraft carrier's power distribution system.
- Developed and fostered a culture of procedural compliance, critical thinking, and attention to detail.
- Supervised the operation of 10 subordinate operators in complex electric plant operations.
- In one instance directly corrected a major issue that nearly prevented the ship from maintaining mission schedule.
- Coordinated with civilian 3rd party entities to oversee the repair of numerous deficiencies during shipyard repair period.
Education
Business Management in STEM
Cornell University
2022
Data Center Certified Associate
Schneider Electric University
2021
Nuclear power plant operations
Naval Nuclear Power Training Unit
Charleston, South Carolina2014
Reactor Principles
Naval Nuclear Power Training Command
Charleston, South Carolina2013
Electrical Theory
Naval Nuclear Power Training Command
2012
Skills
- Schematic reading
- Work controls
- Switching operations
- Team leadership
- Low/Medium Voltage systems
- Personnel training
- Electrical/ Mechanical troubleshooting and maintenance
- Electrical safety
Timeline
Critical Environment Technician Manager
Microsoft
07.2024 - Current
Critical Environment Technician
Microsoft
05.2023 - 07.2024
Engineering Operations Technician
Amazon
04.2022 - 05.2023
Data Center Critical Environment Technician
T5 Data Centers
02.2021 - 03.2022
Project Lead
Acuity Brands Lighting
11.2019 - 02.2021
Field Service Engineer
Acuity Brands Lighting
02.2018 - 02.2021
Nuclear Plant Operator/ Electrician/Work Center Supervisor
US Navy
01.2012 - 01.2018
Business Management in STEM
Cornell University
Data Center Certified Associate
Schneider Electric University
Nuclear power plant operations
Naval Nuclear Power Training Unit
Reactor Principles
Naval Nuclear Power Training Command
Electrical Theory
Naval Nuclear Power Training Command
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