Derek Severidt
Jacksonville
Summary
Dedicated customer service professional with a proven track record of achieving company goals through consistent and organized practices. Demonstrated ability to thrive under pressure, adapt to new challenges, and enhance the overall customer experience.
Overview
12
12
years of professional experience
Work History
Bell Staff Member
Ponte Vedra Inn & Club
08.2023 - Current
- Greeted guests and assisted with luggage handling
- Provided recommendations on local attractions, dining, and transportation
- Supported event organization, including weddings and conferences
Outside Operations Cart Attendant
World Golf Village - King and Bear
11.2022 - 08.2023
- Delivered exceptional customer service to members and guests, ensuring all needs were met throughout their visit
- Facilitated smooth operations, including golf bag handling, cart coordination, and ensuring a welcoming experience from arrival to departure
Tour Event Manager
Motus XP
08.2022 - 07.2023
- Directed nationwide promotions for Dos Hombres mezcal, collaborating directly with Bryan Cranston and Aaron Paul
- Managed event logistics, booking, promotions, and coordination with diverse venues, including restaurants and festivals
- Ensured seamless mezcal experiences through detailed planning and execution
Owner
Severidt Scaping LLC
07.2018 - 09.2022
- Founded and operated a landscaping business, maintaining up to 60 high-end residential properties
- Built strong client relationships while overseeing daily operations and staff training
- Successfully grew the business through exceptional service and efficient management
Outside Operations Team Lead
TPC Sawgrass
08.2014 - 06.2018
- Led the outside operations cart staff to ensure a seamless and memorable guest experience
- Supported professional golfers during PLAYERS week, managing their golf bags and coordinating the exact golf ball they play in a tournament to match their range balls
- Delivered exceptional customer service from guests' arrival to departure
Head of Golf Department
Academy Sports + Outdoors
06.2013 - 07.2014
- Led the sales team in providing personalized club fittings tailored to individual playing styles
- Achieved record-breaking golf sales across the Academy Sports network
Education
GED -
Providence School of Jacksonville
Jacksonville01.2012
Skills
- Customer service expertise
- Team leadership
- Motivational skills
- Vendor relationship management
- Event staff management
- Operations oversight
- Project management
- Vendor negotiations
- Logistical coordination
Timeline
Bell Staff Member
Ponte Vedra Inn & Club
08.2023 - Current
Outside Operations Cart Attendant
World Golf Village - King and Bear
11.2022 - 08.2023
Tour Event Manager
Motus XP
08.2022 - 07.2023
Owner
Severidt Scaping LLC
07.2018 - 09.2022
Outside Operations Team Lead
TPC Sawgrass
08.2014 - 06.2018
Head of Golf Department
Academy Sports + Outdoors
06.2013 - 07.2014
GED -
Providence School of Jacksonville
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