Derek Skaggs
Charleston,WV
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads, and prospects and resolving customer issues.
Overview
6
6
years of professional experience
Work History
Independent Distributor
Self-employeed/ Pepperidge Farm
08.2022 - Current
- Communicated with suppliers daily about inventory needs and sales success.
- Reviewed customer information to suggest best products for specific needs and maintain return customer rate.
- Delivered orders to customers to drive full satisfaction.
- Assisted with sorting and organizing stockroom items.
- Developed strong customer base through efficient and reliable service.
- Stocked shelves and loaded orders to prepare deliveries.
- Processed customer payments and kept accurate financial records.
- Completed daily pre- and post-trip vehicle inspections.
- Maintained positive relationships with customers to promote continued business opportunities.
- Operated delivery vehicles safely and efficiently.
- Kept detailed track of product sales and changing markets to increase personal revenue.
- Monitored audiences and markets for success rate in self-created customer lists.
Territory Sales Representative
Flowers Baking Co of Oxford PA
02.2020 - 02.2021
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
- Presented professional image consistent with company's brand values.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
- Informed customers of promotions to increase sales productivity and volume.
Distributor
Flowers Baking Company of Bardstown
08.2018 - 02.2020
- Immediately addressed problems with customers to promote speedy resolution.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Stocked shelves and loaded orders to prepare deliveries.
- Processed customer payments and kept accurate financial records.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Processed payments, made change, and provided receipts.
- Delivered orders to customers to drive full satisfaction.
- Developed strong customer base through efficient and reliable service.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Operated delivery vehicles safely and efficiently.
- Maintained positive relationships with customers to promote continued business opportunities.
Education
No Degree - Music Education
University of Kentucky
Lexington, KYHigh School Diploma -
Saint Albans High School
Saint Albans, WV05-2014
Skills
- Brand Promotion
- Warehouse Operations
- Demand planning
- Route Planning
- Safe Vehicle Operation
- Merchandise Sales
- Sales Development
- Revenue Generation
- Product Distribution
- Customer Service
- Sales Forecasting
- Payment Collection
- Territory Development
- Time Management
- Sales Techniques
- Direct Sales
- Active Listening
- Multitasking ability
Timeline
Independent Distributor
Self-employeed/ Pepperidge Farm
08.2022 - Current
Territory Sales Representative
Flowers Baking Co of Oxford PA
02.2020 - 02.2021
Distributor
Flowers Baking Company of Bardstown
08.2018 - 02.2020
No Degree - Music Education
University of Kentucky
High School Diploma -
Saint Albans High School
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