Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Derek Tywan

Rolling Meadows,IL

Summary

Top-ranked, enthusiastic sales manager with a proven track record of exceeding sales goals through strategic growth, team leadership, and B2B account development. Successfully led and developed teams of 6-9 people, planned and implemented sales strategies, and administered regular 1:1 coaching. Experienced in customer-relationship management, fearless cold-caller, and collaborative team-seller. Highly motivated with results-driven attitude and "hunter" mentality. Seeking new opportunities with a successful organization that offers opportunities for growth and development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

SENIOR MANAGER

Verizon
12.2022 - Current
  • Transformed store culture to promote better work ethic while still fostering employee experience
  • Ranked 1/39 in territory for first 6 months of 2023 across measured KPIs
  • Doubled average home internet sales after first month in role from 15% to 30%.
  • Achieved 166% to phone gross adds quota in month of June. Average store quota achievement is 120-130%
  • Increased average device protection sales from 40% to 60-65%
  • Improved team performance by providing comprehensive training, administering regular coaching, and fostering collaborative work environment.
  • Supported 2 sales specialists in their career development and getting promoted to assistant manager

ASSISSTANT MANAGER

Verizon
06.2018 - 12.2022
  • Led sales team in assistance of customers while working with cross-functional departments to deliver quota-exceeding sales performance
  • Achieved performance goals by increasing SMB Sales percentage and consistently ranking in top 5 stores MTD in district
  • Analyze sales metrics and KPIs to determine trends and areas of opportunity
  • Increased team productivity by implementing streamlined processes and effective communication strategies.

SALES ASSOCIATE

Verizon
10.2014 - 06.2018
  • Delivered exceptional customer service by educating customers regarding company's products/services and making meaningful connections to provide end-to-end solutions
  • Forged relationships with small to medium sized businesses to acquire new accounts and grow existing accounts
  • Facilitated new solutions specialists through mentorship programs.

Education

BACHELOR OF SCIENCE -

Illinois State University
Normal, IL
05.2014

ASSOCIATE OF ARTS -

Harper College
Palatine, IL
05.2012

Skills

  • Sales & Account Management
  • Customer Relationship Management
  • Team Building & Leadership
  • Coaching
  • Sales Prospecting
  • Business & Data Analytics
  • Results Oriented

Certification

GOOGLE PROJECT MANAGEMENT CERTIFICATION

Timeline

SENIOR MANAGER

Verizon
12.2022 - Current

ASSISSTANT MANAGER

Verizon
06.2018 - 12.2022

SALES ASSOCIATE

Verizon
10.2014 - 06.2018

BACHELOR OF SCIENCE -

Illinois State University

ASSOCIATE OF ARTS -

Harper College
Derek Tywan