Derek Vazquez
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Process Guide / FC Associate I
Amazon
07.2022 - Current
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached associates on best practices for maintaining high-quality standards throughout all processes.
- Partnered with management in training associates to achieve higher process improvement skills, resulting in increased quality, saving costs, and customer obsession.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Coached associates on best safety practices, and escalating barriers and safety hazards to upper management.
Team Leader
Rallys
05.2021 - 05.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Handled customer complaints and coached team members on feedback to achieve superior customer satisfaction goals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Mount Miguel High School
Spring Valley, CA06.2022
Skills
- Team building
- Problem-Solving
- Attention to Detail
- Goal-Oriented
- Reliability
- Team Leadership
- Effective Communication
- Microsoft Word, Excel, Powerpoint
Timeline
Process Guide / FC Associate I
Amazon
07.2022 - Current
Team Leader
Rallys
05.2021 - 05.2022
High School Diploma -
Mount Miguel High School