Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Delivery Courier
Amazon
01.2020 - Current
Enhanced delivery efficiency by optimizing routes and adhering to schedules.
Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Ensured safe transportation of packages with careful handling and secure storage methods.
Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
Assisted with warehouse organization, effectively managing inventory and ensuring proper stock levels for smooth operations.
Streamlined package processing by organizing incoming parcels according to priority level and destination location.
Telemarketing Agent
Sequium Asset Solutions
03.2017 - 01.2020
Increased sales by developing rapport with clients and consistently meeting their needs.
Improved customer satisfaction through effective resolution of concerns and inquiries.
Generated leads for potential sales opportunities using cold calling techniques.
Expanded client base by effectively presenting product information to prospects.
Consistently met and exceeded monthly sales targets through persuasive communication skills.
Streamlined call scripts to maximize efficiency in addressing customer needs while adhering to company guidelines.
Outbound Warehouse Associate
Carter's Distribution Center
09.2014 - 03.2017
Improved order accuracy by diligently picking and packing items according to customer specifications.
Increased warehouse efficiency through the consistent organization and labeling of inventory.
Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
Maintained a clean and safe work environment, adhering to OSHA safety guidelines at all times.
Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.
Checked and rechecked orders before packaging and shipping items.