Derek Wenz
Forney,TX
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
14
14
years of professional experience
Work History
General Manager
Fairgrounds LLC
Dallas, TX
09.2022 - Current
- Manage all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Develop and implement operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Coordinate training activities for employees to ensure compliance with company policies and procedures.
- Prepare detailed reports for senior leadership, outlining key performance metrics related to operational success.
- Monitor financial performance, and identified areas for improvement in cost savings and revenue generation.
- Ensure compliance with applicable laws, regulations, and industry standards pertaining to operations management.
- Provide guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Oversee maintenance operations to ensure optimal functionality and efficiency.
Operations Manager
Crafty Holdings
Dallas, TX
09.2016 - 11.2022
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Addressed customer concerns with suitable solutions.
Restaurant Manager
Outpost Hollywood
Hollywood, CA
03.2011 - 06.2016
- Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.
- Supervised staff in the preparation of drinks, ensuring accuracy in accordance with company standards.
- Developed and implemented new drink recipes to keep the menu fresh and interesting for customers.
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Consistently monitored the bar area to ensure that it was adequately stocked with supplies such as ice, garnishes and other ingredients needed for drink preparation.
- Enforced rules governing alcohol consumption responsibly among patrons.
- Maintained an organized bar area and ensured cleanliness of all glassware and equipment.
- Organized special promotions such as happy hour specials or discounted drinks during slow periods.
Education
Associate of Science - Recording Arts Technology
Los Angeles Film School
Hollywood, CA07-2016
High School Diploma -
Yuba City High School
Yuba City, CA06-2004
Skills
- Project Management
- Customer Relationship Management
- Staff Supervision
- Loss Prevention
- Customer Retention
- Distribution Management
- Operations Oversight
- P&L Management
- Workflow Optimization
- Process Improvement
- Health and safety compliance
- Team Building/Leadership
- Assignment Delegation
Education and Training
other,Yuba City, CA,other,Hollywood, CA
Contact
Forney, TX 75126
Timeline
General Manager
Fairgrounds LLC
09.2022 - Current
Operations Manager
Crafty Holdings
09.2016 - 11.2022
Restaurant Manager
Outpost Hollywood
03.2011 - 06.2016
Associate of Science - Recording Arts Technology
Los Angeles Film School
High School Diploma -
Yuba City High School
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