Derek Wiersum
Wyoming,MI
Summary
Skilled window technician with a strong focus on installation expertise, safety protocol adherence, and problem-solving. Committed to enhancing product reliability and ensuring customer satisfaction through precise measurements and efficient workflows. Reliable and hard working individual eager to learn and do whatever it takes to grow the company. I am very motivated and would be a great asset to any business.
Overview
11
11
years of professional experience
Work History
Window Technician
Pella Windows and Doors
Grand Rapids, MI
05.2022 - Current
- Installed and repaired window systems, ensuring optimal performance and customer satisfaction.
- Conducted thorough assessments of windows for energy efficiency and structural integrity.
- Collaborated with team members to streamline installation processes, increasing overall workflow efficiency.
- Trained junior technicians on best practices for installation and maintenance techniques.
- Remove damaged glass and reglaze the new glass into the window frame
- Diagnosed issues in window systems, providing effective solutions to enhance product reliability.
- Addressed customer concerns promptly, ensuring issues were resolved quickly and professionally.
Delivery Driver
Peppinos Pizzeria
Byron Center, MI
04.2015 - Current
- Delivered orders promptly, ensuring customer satisfaction and repeat business.
- Managed route planning for efficient delivery, minimizing delays and maximizing productivity.
- Assisted in training new drivers on delivery protocols and customer service standards.
- Prep work, like making sauce, grinding cheese, and slicing ham
Window Installer
Jrs Home Improvement
Greenville, MI
06.2021 - 05.2022
- Installed residential windows with precision and attention to detail.
- Collaborated with team members to ensure timely project completion and customer satisfaction.
- Utilized advanced installation tools and techniques for optimal performance and durability.
- Trained junior installers on best practices, safety protocols, and efficient workflows.
Education
General Studies
Grand Rapids Community College
Grand Rapids, MIHigh School Diploma -
Byron Center High School
Byron Center, MI05-2011
Skills
- Power tools operation
- Window installation expertise
- Measurement accuracy
- Glazing techniques mastery
- Hardware installation
- Window cleaning
- Damage assessment
- Insulation installation
- Window repair
- Worksite cleanup
- Safety protocol adherence
- Residential window experience
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Window Technician
Pella Windows and Doors
05.2022 - Current
Window Installer
Jrs Home Improvement
06.2021 - 05.2022
Delivery Driver
Peppinos Pizzeria
04.2015 - Current
General Studies
Grand Rapids Community College
High School Diploma -
Byron Center High School