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Derek Willhoite
Grandview,MO
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSummary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
Work History
System Sales
Micro Center
Grandview, MO
02.2021 - Current
- Engaged customers through professional dialogue to identify specific needs and tailor solutions.
- Cultivated relationships with business customers to enhance overall experience and streamline service interactions.
- Provided accurate product information and insights on promotions to support informed purchasing decisions.
- Adhered to company initiatives and achieved established goals.
Computer Sales Associate
Nebraska Furniture Mart Inc
06.2017 - 02.2021
- Engaged customers to deliver exceptional service, consistently exceeding monthly sales goals.
- Demonstrated products, highlighted key features, and addressed objections to secure sales.
- Assisted customers in person and by phone, addressing inquiries about product options and benefits.
Combat Engineer
United States Army Reserves
10.2012 - 10.2018
- Trained soldiers, US contractors, and foreign nationals on effective combat operations.
- Operated vehicles and equipment to enhance combat support capabilities.
- Ensured accountability of soldiers and equipment to support mission success.
Assistant Store Manager
Simply Mac
01.2015 - 02.2016
- Interviewed and vetted job applicants, mentored employees, and contributed to achieving top sales in the store.
- Oversaw storewide merchandising benchmarks and scheduled shifts to optimize staffing and sales performance.
- Coached and developed store associates, enhancing team skills and customer service quality.
Education
High School Diploma -
Skills
- Solution Selling
- Task prioritization
- Team leadership
- Sales strategy
- Customer Needs Assessment
- Sales Goals Attainment
- Customer relationship management
- Product demonstration
- Proactive Engagement
- Problem-Solving
- Problem resolution
- Strategic Planning
- Leadership
- Verbal/Written Communication
- Relationship Management
- Customer Service
- Time Management
- Policy and Procedure Adherence
- Emotional Intelligence
- Time management
Timeline
System Sales - Micro Center
02.2021 - Current
Computer Sales Associate - Nebraska Furniture Mart Inc
06.2017 - 02.2021
Assistant Store Manager - Simply Mac
01.2015 - 02.2016
Combat Engineer - United States Army Reserves
10.2012 - 10.2018
Drexel High School - High School Diploma,