Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Zdanowski

Portage

Summary

Experienced Machine Operator with 2 years of experience in manufacturing settings. Skilled in operating and maintaining a variety of machinery. Proven track record of increasing production efficiency and reducing downtime. Proficient in troubleshooting mechanical issues, maintaining a clean and safe work environment, and adhering to safety protocols. Highly motivated and dedicated to achieving production goals and maintaining quality standards.

Overview

7
7
years of professional experience

Work History

Machine Operator

Green Bay Packaging
08.2023 - Current
  • Set up and ran machinery to produce exceptional products for customer needs.
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect minor and major issues with the product and adjusted machines to eliminate problems.

Customer Experience Banker

Huntington National Bank
03.2021 - 08.2023
  • Advise customers on bank services for their needs (e.g. loans and credit cards)
  • Manage customer bank accounts; open, close and oversee transactions
  • Resolve issues with banking services and accounts
  • Refer clients to inhouse financial experts, as needed
  • Reach out to potential customers to generate new business
  • Present financial products and services to existing and prospective customers

Team Lead/Porter

Imperial Beverage
03.2018 - 03.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Work with team members to achieve delivery goals and comply with customer orders.

Education

Bachelor of Mechanical Engineering - Engineering

Western Michigan University
Kalamazoo, MI
05-2030

Skills

  • Customer Service
  • Account Management
  • Issue Resolution
  • Team Collaboration
  • Customer Satisfaction
  • Work Environment Management
  • Communication Skills
  • Breakdown troubleshooting
  • Production preparation
  • Equipment monitoring
  • Organization and Time Management
  • Emotional Intelligence

Timeline

Machine Operator

Green Bay Packaging
08.2023 - Current

Customer Experience Banker

Huntington National Bank
03.2021 - 08.2023

Team Lead/Porter

Imperial Beverage
03.2018 - 03.2021

Bachelor of Mechanical Engineering - Engineering

Western Michigan University

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