- Gardening, cultivating a community based food co-op is a goal
- Enjoy participating in outdoor sports for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Backpacking and Hiking
- Music, collecting vinyl has come back into focus
- Mindfulness Practices, meditation and reading
Derek Zimmerman
Greenville,SC
Summary
Experienced server with a proven track record in delivering exceptional dining experiences. Skilled in training and mentoring new staff, managing high-pressure situations, and ensuring guest satisfaction through effective communication and teamwork. Ready to leverage wine knowledge and service skills to enhance restaurant operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Soby's New South Cuisine
Greenville
06.2016 - Current
- Delivers exceptional customer service in fast-paced dining environment.
- Collaborates with kitchen staff to ensure timely food delivery and quality standards.
- Manages multiple tables while maintaining high satisfaction levels among guests.
- Resolved customer complaints promptly, ensuring a positive dining experience for all guests.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Trained and mentored new servers on menu items and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Server
Brickstreet Cafe
Greenville
12.2006 - 03.2022
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours to maximize service speed.
- Assisted in inventory management, tracking supplies, and placing orders as needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Rick Erwin's Nantucket
Greenville
04.2010 - 09.2015
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Trained new servers on menu knowledge, service standards, and point-of-sale systems.
- Implemented upselling techniques that increased overall sales during shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Paradise High School
Paradise, CA06-1989
Skills
- Strong work ethic, I'm generally in early and will stay late
- Exceptional customer service with developing positive guest relations
- Cash handling
- Professional appearance, always well groomed
- Safe food handling, I am ServSafe certified
- I have a wine certification through Table 301
Accomplishments
- Contributed to service that earned a stellar review in Wine Spectator with Soby's getting the Grand Award. It was definitely a team effort. Something I am proud to be a part of.
Certification
ServSafe alcohol certification.
Interests
Timeline
Server/ Bartender
Soby's New South Cuisine
06.2016 - Current
Server
Rick Erwin's Nantucket
04.2010 - 09.2015
Server
Brickstreet Cafe
12.2006 - 03.2022
High School Diploma -
Paradise High School