Jennifer Gardner
Fredericksburg,VA
Summary
3+ years of restaurant business, both working as a server, beginning stages of bartending, and assistant management to include also customer service, counting registers both in the morning and at night, counting team tips that were divided at the end of the period and also expo and team lead management.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Kickback Jack’s
05.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Assistant Manager
Mamas Pizza And Subs
06.2020 - 01.2022
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
Education
Bachelors Degree In Nursing - Health Sciences
University of Phoenix
Online 05.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Loyal and dedicated
- Always willing to come in early, stay late, open/close for others, and help out the team and work as a team player
Languages
Spanish
Limited Working
French
Limited Working
ASL
Professional Working
Timeline
Server/Bartender
Kickback Jack’s
05.2023 - 04.2024
Server/Assistant Manager
Mamas Pizza And Subs
06.2020 - 01.2022
Bachelors Degree In Nursing - Health Sciences
University of Phoenix