Derekia Converse
Clinton,LA
Summary
Personable Grocery Clerk offering 3 years of experience in front-end and backroom store activities. Demonstrated skill with sales operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.
Overview
3
3
years of professional experience
Work History
Online Grocery Team Lead
Walmart Supercenter
04.2020 - 05.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Master Merchandiser
Driveline Retail Merchandising
09.2020 - 04.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Switchboard Operator
Louisiana Workforce Commission
05.2021 - 05.2022
- Connected callers with appropriate professional, department, or business.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Documented messages and forwarded to correct individual.
- Created and maintained company phone directory with current extensions and staff information.
Education
Associate of Science -
Baton Rouge Community College
Baton Rouge, LA07.2017
High School Diploma -
Capital High School
Baton Rouge, LA05.2016
Skills
- Order Fulfillment
- Loss Prevention
- Product Merchandising
- Health Code Standards
- Display Setup
- Product Facing
- Payment Processing
Timeline
Switchboard Operator
Louisiana Workforce Commission
05.2021 - 05.2022
Master Merchandiser
Driveline Retail Merchandising
09.2020 - 04.2022
Online Grocery Team Lead
Walmart Supercenter
04.2020 - 05.2023
Associate of Science -
Baton Rouge Community College
High School Diploma -
Capital High School